MHE Specialist (m/w/d)

Element Logic®; Bad Friedrichshall; Vor Ort; EUR 65.000 - 90.000; Vollzeit

Zusammenfassung

Element Logic is seeking an MHE Specialist to support and optimize state-of-the-art automated warehouse and material handling systems in Bad Friedrichshall, Germany. You will manage incidents, perform deep technical investigations, and coordinate corrective actions while serving as a resource for customers and internal teams.

The role requires experience with WMS/WCS, APIs, SQL, and programming concepts (C#/.NET).

Qualifikationen

• Experience with automated warehouse or material handling systems.
• Familiarity with WMS/WCS and software-driven environments.
• Experience in technical troubleshooting and incident management.
• Knowledge of system integrations, interfaces, APIs, and messaging.
• Experience with SQL and relational databases.
• Ability to analyze system logs, alarms, and transaction data.
• Understanding of software architecture and OO concepts.
• Experience with C#, .NET for advanced troubleshooting.
• Understanding PLC-controlled environments and hardware-software interactions.

Aufgaben

• Manage and resolve incidents related to material handling equipment and automation software.
• Perform troubleshooting, system analysis, and root cause investigations.
• Monitor system performance and investigate deviations affecting availability.
• Analyze logs, alarms, and transaction flows to identify issues.
• Coordinate with engineering, project teams, suppliers, and local service.
• Document findings and resolutions per company processes.
• Communicate status and recommendations to customers and stakeholders.
• Contribute to knowledge management and continuous improvement.

Kenntnisse

Automated warehouse systems

WMS/WCS

Incident management

System integrations

SQL

System logs analysis

OO programming concepts

C# / .NET

PLC environments

Tools

APIs

Message-based communication

Automation software

Industrial PLC tools

Jobbeschreibung

Join Element Logic as an MHE Specialist and play a key role in supporting and optimizing state-of-the-art automated warehouse and material handling solutions!

As an MHE Specialist, you will be responsible for supporting, troubleshooting, and maintaining automated material handling and warehouse automation solutions. The role ensures stable system operations by managing incidents, performing technical investigations, identifying root causes, and coordinating corrective actions. The position acts as a technical resource for both customers and internal stakeholders throughout the incident lifecycle.

Key Responsibilities

• Manage and resolve incidents related to material handling equipment, warehouse control systems, and automation software.
• Perform technical troubleshooting, system analysis, and root cause investigations.
• Monitor system performance and investigate operational deviations affecting system availability and throughput.
• Analyze application logs, alarms, database information, and transaction flows.
• Investigate and troubleshoot integrations between software platforms, automation systems, and external applications.
• Document findings, actions, and resolutions in accordance with company processes.
• Communicate status, findings, and recommendations to customers and internal stakeholders.
• Coordinate activities with engineering teams, project teams, suppliers, and local service organizations when required.
• Contribute to knowledge management, documentation, and continuous improvement initiatives.

Required Competence

• Knowledge of automated warehouse systems, material handling systems, or industrial automation.
• Understanding of warehouse management systems (WMS), warehouse control systems (WCS), and software-driven operational environments.
• Experience in technical troubleshooting and incident management.
• Knowledge of system integrations, interfaces, APIs, and message-based communication.
• Experience working with SQL and relational databases.
• Ability to analyze system logs, alarms, transaction data, and technical documentation.
• Understanding of software architecture and object-oriented programming concepts.
• Experience with C#, .NET, or similar programming languages sufficient to support advanced troubleshooting and technical analysis.
• Understanding of PLC-controlled environments and interactions between software and automation equipment.

Place of work: Bad Friedrichshall

Start date: To be agreed upon

Form of contract: Permanent employment

For further questions about the position or process, contact Yana Tuz by email: [e-mail]

Agency notice: We're proud to handle all our recruitment in-house at Element Logic. That means we don't accept candidates or approaches from external recruiters or headhunters. All hiring processes are managed exclusively by our own specialized Talent Acquisition team.

Be yourself, in your element.

At Element Logic, our people are our greatest resource. We believe individuals should be in their element and we recognize, celebrate, and nurture the strength of diversity. We offer equal opportunities and welcome applicants regardless of age, race, ethnicity, gender identity and expression, sexual orientation, language, national origin, mental and physical abilities, religious and political affiliations, stage of life, or family circumstances. We desire a work environment where people flourish with their unique abilities, perspectives, and life experiences.

About Element Logic

Element Logic® optimizes warehouse performance by turning complexity into simplicity. Since 1985, we have helped ambitious businesses gain a competitive edge through intelligent warehouse automation by combining advanced robotics with AI-powered software and deep industry expertise.

As a global leader in warehouse automation and the world's first and largest AutoStore™ partner, we design scalable, flexible solutions that improve efficiency, accuracy, and sustainability across the entire warehouse workflow.

We don't just provide technology, we build the solutions that move your business forward. By viewing the warehouse as a complete ecosystem, we deliver end-to-end solutions, from consulting and design to intelligent software and lifecycle support, ensuring our customers benefit from continuous innovation as their needs evolve.

At Element Logic®, it is our people who make the difference. Guided by bravery, passion and reliability, we deliver smarter solutions that help our customers succeed.

Optimizing warehouse performance is not just our slogan - it is our mission.

In 2025, Element Logic reported revenue of EUR 578 million.

Learn more at www.elementlogic.net and follow us on LinkedIn and YouTube.

Element Logic® optimizes warehouse performance through cutting-edge technology, AI-powered software, and tailored solutions that enhance efficiency, accuracy, and scalability. We are a global technology company founded in 1985, with more than 950 employees across 30 countries specializing in intelligent warehouse automation, and the world’s first and largest AutoStore™ partner.

With a strong heritage rooted in innovation, we empower businesses across industries to maximize success by automating workflows and improving logistics operations.

Our unique combination of expertise, proven track record, and commitment to both our people and technology make us the preferred partner for warehouses aiming to gain a competitive edge.

At Element Logic®, our people are our greatest resource. It is their bravery, passion, and reliability that enable us to deliver smarter solutions for our customers to succeed. Optimizing warehouse performanceis not just our slogan - it is our mission.