Medical Support Assistant (Office Automation)

US Military Treatment Facilities under DHA; Hohenfels; On-site; EUR 29,000 - 41,000; Full time

Job summary

US Military Treatment Facilities under DHA in Germany (Hohenfels) seeks a skilled clerical specialist to provide administrative support, handle electronic records, schedule appointments, and assist customers by explaining procedures and requirements. The role requires attention to detail and accurate data entry in military databases.

Candidates should have four years of education beyond high school and a combination of education and experience may apply.

Qualifications

• One year of specialized experience which includes providing clerical and administrative support, maintaining electronic records, scheduling and coordinating appointments, assisting customers by explaining procedures and requirements, processing documentation, using office automation software, and ensuring information was accurately entered and maintained in organizational databases.
• This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).
• Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
• Combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Skills

Clerical support

Administrative support

Appointment scheduling

Customer assistance

Record maintenance

Office automation software

Education

Four years of education beyond high school

Tools

Office automation software

Job description

About the Position:

• Locality pay does not apply in the overseas area
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or exprience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience:

One year of specialized experience which includes providing clerical and administrative support, maintaining electronic records, scheduling and coordinating appointments, assisting customers by explaining procedures and requirements, processing documentation, using office automation software, and ensuring information was accurately entered and maintained in organizational databases.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR

Education

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR

Combination of Education and Experience:

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.