Manager, SDR Operations - International

NinjaOne; Berlin; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Lunch 3x/week at office

Corporate benefits platform discounts

Zusammenfassung

NinjaOne is seeking a Manager, SDR Operations - International to shape and run the operational engine for Sales Development across multiple regions. You will build scalable processes, data flows, and automation strategies that drive pipeline and efficiency.

Reporting to Global SDR Operations, you will lead SDR Operations and Data specialists, partner with regional leadership, and manage day-to-day ops, people development, and data quality initiatives in a fast-growing SaaS company.

Qualifikationen

• 1-3+ years in SDR Ops, Sales Ops or Revenue Ops
• Experience leading analysts or data-focused teams
• Strong Salesforce and sales engagement platform experience
• Experience with lead routing, account assignment, data enrichment, segmentation
• Able to translate data into actionable recommendations

Aufgaben

• Own the SDR Operations model across EMEA, APAC, LATAM with global and regional balance
• Prioritize strategic initiatives based on business impact
• Turn data and operational insights into recommendations for SDR Leadership
• Operationalize outbound strategies and regional programs
• Ensure data quality and prioritization for accounts and contacts
• Identify automation opportunities using AI to reduce manual work
• Partner with Data & AI and cross-functional teams to build scalable capabilities
• Run pilots, measure impact, and scale successful solutions
• Oversee SDR tech ecosystem including Salesforce, Salesloft, LeanData and enrichment tools
• Drive governance, enrichment, deduplication, and data ownership across markets
• Ensure GDPR compliance and region-specific data practices
• Collaborate with Marketing Operations on SDR campaigns
• Communicate tradeoffs, risks, blockers, and recommendations to stakeholders
• Other duties as needed

Kenntnisse

Salesforce

Salesloft

Data analysis

Cross-functional

English comms

Tools

Salesloft

LeanData

SQL

Python

Databricks

Jobbeschreibung

About the Role

NinjaOne is looking for a Manager, SDR Operations - International to lead the operational strategy and execution supporting our Sales Development teams across EMEA, APAC, and LATAM. This leader will build and continuously improve the systems, data, processes, and operations rhythms that enable SDR teams to execute efficiently and generate pipeline at scale.

Description

About the Role

NinjaOne is looking for a Manager, SDR Operations - International to lead the operational strategy and execution supporting our Sales Development teams across EMEA, APAC, and LATAM. This leader will build and continuously improve the systems, data, processes, and operations rhythms that enable SDR teams to execute efficiently and generate pipeline at scale.

Reporting to Global SDR Operations, this role leads a lean, high-impact team of SDR Operations and Sales Data specialists while partnering closely with International SDR Leadership, Marketing Operations, Sales Systems, Analytics, and Data & AI. The ideal candidate will be equally comfortable managing day-to-day operational needs, developing people, solving complex data and process problems, and identifying opportunities to transform how SDR Operations works through AI and automation.

Location

Berlin, Germany

What You'll Be Doing

• Own the SDR Operations model across EMEA, APAC, and LATAM, balancing global consistency with regional needs
• Prioritize strategic initiatives, operational needs, and urgent requests based on business impact
• Act as a trusted advisor to SDR Leadership by turning data and operational insights into clear recommendations that improve execution
• Partner with SDR Leadership to operationalize outbound strategies, regional programs, segmentation, and account targeting
• Ensure SDRs have accurate, prioritized, and actionable account and contact data
• Identify operational gaps impacting pipeline generation and deliver scalable solutions
• Identify manual, repetitive, or low-value work that can be improved through automation and AI
• Partner with Data & AI, Sales Systems, and cross-funtional teams to build scalable capabilities for enrichment, account research, prioritization, data quality, and workflow automation
• Run focused pilots, measure impact, and operationalize successful solutions
• Oversee the operational effectiveness of the SDR technology ecosystem, including Salesforce, Salesloft, LeanData, enrichment platforms, and related tools
• Drive data quality, governance, enrichment, deduplication, account matching, and ownership practices across international markets
• Ensure regional data practices align with GDPR and market-specific requirements
• Collaborate with Marketing Operations on SDR campaign execution
• Clearly communicate tradeoffs, risks, blockers, and recommendations to both technical and business stakeholders
• Other duties as needed

About You

• 1-3+ years of experience in SDR Operations, Sales Operations, Revenue Operations, Marketing Operations, or similar function supporting high-growth teams
• Experience leading analysts, operations specialists, or data-focused team members
• Strong Salesforce and sales engagement platform experience (Salesloft, Outreach, or similar)
• Experience with lead routing, account assignment, data enrichment, data quality, segmentation, and outbound workflows
• Ability to turn ambiguous challenges into scalable solutions
• Strong analytical skills with the ability to communicate recommendations using data and business context
• Experience managing competing priorities and influencing cross-functional stakeholders without direct authority
• Comfortable operating in a fast-paced global SaaS environment
• Strong written and verbal English communication skills
• Bonus: experience using AI and automation to improve revenue operations, data workflows, or seller productivity, with working knowledge of SQL, Python, Databricks, or advanced Excel
• Bonus: experience supporting international go-to-market teams across EMEA, APAC, and/or LATAM, and familiarity with international data compliance requirements, including GDPR

About Us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You'll Love

• Grow personally and professionally with one of the fastest growing companies
• Enjoy your lunch covered by NinjaOne 3 times/week at the office
• Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more)
• Develop your skills through our renowned training platform
• Collaborate with a curious, kind, international and intercultural workforce
• Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz(close to all transit)

Additional Information

This position isNOTeligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.