Manager Operations Management (d/f/m)

4flow; Rüsselsheim am Main; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Remote work options

Flexible hours

Professional development

Job summary

4flow in Germany is seeking a Logistics Team Lead to guide on-site and remote specialists, ensuring daily operations run smoothly and on-time deliveries. You will manage road inbound and outbound transportation and work with customers to provide status updates.

The role requires a university degree, 2+ years of leadership experience, and fluency in English and German. You should be results-driven, stakeholder-oriented and able to thrive in a dynamic, international logistics environment with

Qualifications

• University degree and relevant professional experience in transportation management.
• At least 2 years of leadership experience managing a team.
• Fluency in English and German; strong communication and stakeholder management.

Responsibilities

• Lead and develop on-site and off-site logistics specialists and coordinators to ensure successful daily operations.
• Ensure high-quality transportation processes with a focus on on-time delivery.
• Manage and optimize road inbound transportation from suppliers to plants and road outbound transportation from plants to suppliers.
• Oversee the daily flow of goods and effective exception management for customers.
• Drive continuous improvement of operational processes to increase quality and efficiency.
• Communicate with customers on operational status and act as second-level escalation for execution topics.
• Collaborate with internal stakeholders to align teams for best service quality and joint success.

Skills

Leadership

Stakeholder management

Analytical thinking

Communication skills

Empathy

Education

University degree

Tools

Microsoft Office

Job description

4flow – that’s over 1,500 team members at more than 20 locations worldwide. We are one of the market leaders in logistics optimization, combining logistics consulting, logistics software, 4PL services, and logistics research in an innovative business model.

What your new challenge will look like

• Lead and develop on-site and off-site logistics specialists and coordinators to ensure the successful execution of daily operations.




• Ensure high-quality transportation processes for our customers, with a strong focus on on-time delivery.




• Manage and optimize road inbound transportation from suppliers to customer’s plants and road outbound (empties) transportation from plants to suppliers.




• Oversee the daily flow of goods and ensure effective exception management that meets our customers’ expectations.




• Drive the continuous improvement of operational processes and identify opportunities to increase quality and efficiency.




• Communicate regularly with customers on operational status and act as the second-level escalation contact for execution topics.




• Collaborate closely with other internal stakeholders to bring the different teams’/colleagues’ viewpoints together that ensure best service quality and enable joint success.

Why you belong at 4flow:

• You have a university degree, relevant professional experience and sound knowledge of transportation management in automotive road freight.




• You bring more than two years of experience in leading and developing a team.




• You are results-driven, customer-oriented and confident in managing stakeholders in a professional manner.




• You adapt quickly to new situations and peak operational periods, maintain a structured and solution-oriented approach in demanding situations, and effectively prioritize tasks.




• You have strong analytical, communication and leadership skills, combined with empathy and the ability to listen.




• Fluency in English and German is required.




• You enjoy working in a dynamic, virtual and international logistics environment and are proficient in Microsoft Office.

Why 4flow?

• Broad industry insights: Diverse portfolio of leading customers from various industries




• Work-life balance: Flexible hours and remote work options




• Professional development: Multiple career path opportunities within a fast-growing global company




• Mobility & fitness: Flexible mobility budget and subsidized membership with Urban Sports Club




• Learning & growth: Individual training budget and access to LinkedIn Learning




• Workation: Option to work abroad for up to 90 days per year within the EU

We are committed to equal opportunities and welcome applications from all individuals, regardless of age, gender, origin, disability, sexual orientation, religion, or any other legally protected characteristic.