Manager, GTM Operations and Enablement

Usercentrics; München; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Development Budget

Language Courses

Hybrid Work Policy

Workcations

Online Yoga

Massages

Headspace App

Team Events

Employee Gifts

Snacks & Beverages

Job summary

Usercentrics in Munich, Germany, is seeking a Manager, GTM Operations and Enablement to define and govern GTM processes and to lead enablement and launch-readiness across Self Serve, Sales Led and Partner Led motions.

You will build and maintain the enablement toolkit, launch readiness framework, and CI-driven improvements while leading a small operations team and partnering with Product on market launches. Hybrid role with 2–3 days in the office.

Qualifications

• 5+ years of GTM/sales enablement, revenue operations, or process design.
• Experience managing a small, functionally diverse team.
• Strong process-design instincts and cross-functional collaboration.
• Ability to define funnel stages, launch checklists, and CI frameworks.

Responsibilities

• Own and maintain the stage/funnel definition framework across Self Serve, Sales Led, and Partner Led.
• Build and maintain the enablement methodology toolkit and onboarding frameworks.
• Own the launch and market readiness framework for new products and campaigns.
• Define and track funnel health and enablement scorecards.
• Run CI cycles to identify friction and implement standard fixes.
• Lead and grow a small operations team.
• Partner closely with Product on launch readiness and governance.

Skills

GTM enablement

Revenue operations

Process design

Team management

Cross-functional collaboration

Job description

Manager, GTM Operations and Enablement

Hybrid (minimum of 2-3 days a week from the office)

Shape the Future of Privacy

Usercentrics is a global leader in data privacy and privacy-led marketing solutions. We believe there is no need for a trade-off between growth and privacy compliance. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem. We work with companies to create a healthy balance between data-driven business and privacy-led marketing for every size of enterprise. Our customers build trust with their users through improved transparency and control to drastically improve marketing and monetization, while achieving full privacy compliance.

About the Role

Revenue Operations is the horizontal backbone behind Usercentrics' three go-to-market motions - Self Serve, Sales Led, and Partner Led. As Manager, GTM Operations and Enablement, you'll set the standard for how GTM processes are designed, governed, and continuously improved, and you'll own the enablement methodology and launch readiness framework that keep execution consistent as we scale. You'll lead a small operations team, and partner closely with Product on launch readiness and funnel governance.

Responsibilities

• Own and maintain the stage/funnel definition framework — the documented, governed standard for what each pipeline stage means across Self Serve, Sales Led, and Partner Led, including the audit process that keeps motions compliant with it.
• Build and maintain the enablement methodology toolkit — playbook templates, certification criteria, and onboarding frameworks that motion-level teams use to run their own enablement, plus the review process that keeps that toolkit current.
• Own the launch and market readiness framework, ensuring new products and campaigns hit the market with the right cross-functional prep.
• Define and track the funnel health and enablement scorecards — stage conversion rates, launch readiness scores, methodology/certification adoption — that show whether the standards are actually working, and use them to prioritize the CI roadmap.
• Run continuous improvement (CI) cycles that identify friction across the funnel and turn it into standardized process fixes, grounded in the scorecard data above.
• Lead and grow a small operations team, keeping their work aligned to one set of standards regardless of which functions it spans.
• Partner closely with Product on launch readiness and stage/funnel governance.

Experience

• 5+ years of experience in GTM/sales enablement, revenue operations, or process design, ideally across more than one go-to-market motion.
• Experience managing a small, functionally diverse team.

Process & Program Skills

• Track record of building methodology and standards that other teams adopt and run with - not just delivering enablement content yourself.
• Strong process-design instincts: comfortable defining funnel stages, launch checklists, and CI frameworks from scratch.

Operating Skills

• Confident partnering with Product and cross-functional teams on launch and market readiness.
• Clear, structured communicator who can turn ambiguous process gaps into simple, adoptable standards.
• Comfortable setting standards for teams with different day-to-day priorities, without owning their execution.

Include:

• Development Budget for every employee: 800,- EUR / year
• Job-related Language Courses (English, German, Czech, Spanish etc.): 350,- EUR / year
• Hybrid working policy and the possibility to take a workcation (90 days per year from a European country
• Online yoga sessions
• Massages
• Headspace App
• Events - Team Buildings, happy hours, parties/get togethers, occasional company covered breakfasts/lunches, in/across offices, online/in person etc
• Gifts - We celebrate life & work milestones at UC (work anniversaries, new born babies and similar)
• Snacks, fruits, coffee and drinks in the office

Joining Usercentrics means becoming part of a fast-growing, diverse and international team of tech enthusiasts and entrepreneurially-minded who build our success story together

Company culture is important to us - we strive to continuously develop a positive, vibrant and inspiring environment that enables everyone to thrive both personally and professionally

Get involved! We have plenty of initiatives and love to see people from all department enthusiastically participating and shaping our future together in different cross-department projects

Your work-life balance is important to us too - we offer flexible working hours, hybrid working and the possibility of workcations (in accordance with our company policy)

We always remember to have fun along the way, both in our day-to-day work and at our regular team events on site in our offices in Munich, Copenhagen, Odense, Lisbon, New York and Buenos Aires or online

You are the most valuable asset to our company which is why we’re happy to offer awesome benefits like our personal development budget, job-related language courses and a lot more (depending on your location) to focus on your well being

Usercentrics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.