Manager, Field Force Effectiveness – Performance & Execution(m/f/d)

GSK; München; Vor Ort; EUR 77.000 - 128.000; Vollzeit

Zusammenfassung

GSK Germany is seeking a Manager Field Force Effectiveness – Performance & Execution to shape and strengthen Field Force Excellence capabilities. You will work with Commercial and Medical field leadership to identify execution challenges, analyze performance metrics and translate insights into practical actions that maximize engagement and business impact.

The role requires a strong analytical mindset, extensive CRM experience and fluency in German and English, with a focus on data-driven

Qualifikationen

• Degree in Life Sciences, Business, Data Science, Health Economics or a related discipline.
• Significant experience in Sales Effectiveness, Commercial Excellence, Sales Operations or related functions within the pharmaceutical or healthcare industry.
• Proven track record in designing, implementing and optimising Sales Force Effectiveness programmes, including the use of CRM systems and field analytics to drive performance.
• Strong understanding of field execution processes, including targeting, segmentation, call planning, territory design and KPI management.
• Demonstrated sound data literacy and analytical capabilities, with the ability to independently explore and interpret data from Veeva CRM and other relevant data sources.
• Experience using Excel and self-service analytics tools and data sets to identify trends, generate actionable business insights, support evidence-based decision making and provide clear recommendations to Sales Force Effectiveness, Commercial stakeholders and leadership teams.
• Solid knowledge of field operations, territory models, workflow processes and operational best practices in commercial field teams.
• Fluent written and spoken German and English.

Aufgaben

• Partner with Commercial and Medical field leadership to understand execution challenges and translate insights into actions.
• Shape and build GSK Germany's Field Force Excellence capability with new approaches and best practices.
• Analyze field performance, customer engagement outcomes and operational metrics to identify drivers of success.
• Translate data and field feedback into practical recommendations that improve customer engagement and execution effectiveness.
• Collaborate with cross-functional teams to develop insight-driven solutions that enhance field force effectiveness.
• Support the development and evolution of Field Force Effectiveness methodologies, KPIs and performance frameworks.
• Identify opportunities to leverage data, analytics, technology to improve field team effectiveness.
• Champion a culture of learning and continuous improvement by sharing insights and recommendations.

Kenntnisse

Sales Performance

Commercial Excellence

Sales Operations

Data literacy

Analytical mindset

Fluent German & English

CRM systems experience

Veeva CRM

Excel

Ausbildung

Life Sciences/Business/Data Science/Health Economics degree

Related discipline

Tools

Veeva CRM

Excel

Self-service analytics tools

Jobbeschreibung

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.

Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.

Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

As Manager Field Force Effectiveness – Performance & Execution, you will have the opportunity to help shape and further build GSK Germany's Field Force Excellence capability, establishing new approaches, frameworks and ways of working that strengthen customer engagement and business performance across our Commercial and Medical organisations.

This is an exciting role for a curious and business-oriented professional who enjoys working closely with field teams, understanding what drives performance, uncovering opportunities for improvement and translating insights into practical actions that create measurable impact. You will play a key role in helping GSK Germany build future Field Force Excellence capabilities, enhancing how we engage customers, optimise field execution and improve business outcomes.

Working closely with Commercial and Medical field leadership, Business Partners, Analytics, Digital & Tech and cross-functional stakeholders, you will identify drivers of success, understand performance differences across teams and regions, and develop recommendations that help field teams maximise customer value and execution effectiveness.

Success in this role requires a passion for continuous improvement, a strong analytical mindset and the ambition to build new capabilities, frameworks and solutions where opportunities for improvement exist. You will help create a culture of performance excellence by turning data, insights and field feedback into actions that improve customer engagement and support GSK's long-term growth ambitions.

In this role you will

• Partner directly with Commercial and Medical field leadership teams to understand execution challenges, identify improvement opportunities and translate insights into tangible actions that improve customer engagement and business impact.
• Help shape and build GSK Germany's evolving Field Force Excellence capability, developing new approaches, frameworks and best practices that strengthen field performance.
• Analyse field performance, customer engagement outcomes and operational metrics to identify drivers of success, performance gaps and opportunities for continuous improvement.
• Translate data, analytics and field feedback into practical recommendations that support better customer engagement, execution effectiveness and business results.
• Collaborate with Commercial, Medical, Analytics and Digital & Tech teams to develop insight-driven solutions that enhance field force effectiveness and customer impact.
• Support the development and evolution of Field Force Effectiveness methodologies, KPIs and performance frameworks that enable smarter decision making and continuous improvement.
• Identify opportunities to leverage data, analytics, technology and innovative approaches to improve field team effectiveness and operational excellence.
• Champion a culture of learning and continuous improvement by sharing insights, best practices and recommendations that help field teams maximise their impact.

Basic Qualifications & Skills

• Degree in Life Sciences, Business, Data Science, Health Economics or a related discipline.
• Significant experience in Sales Effectiveness, Commercial Excellence, Sales Operations or related functions within the pharmaceutical or healthcare industry.
• Proven track record in designing, implementing and optimising Sales Force Effectiveness programmes, including the use of CRM systems and field analytics to drive performance.
• Strong understanding of field execution processes, including targeting, segmentation, call planning, territory design and KPI management.
• Demonstrated sound data literacy and analytical capabilities, with the ability to independently explore and interpret data from Veeva CRM and other relevant data sources.
• Experience using Excel and self-service analytics tools and data sets to identify trends, generate actionable business insights, support evidence-based decision making and provide clear recommendations to Sales Force Effectiveness, Commercial stakeholders and leadership teams.
• Solid knowledge of field operations, territory models, workflow processes and operational best practices in commercial field teams.
• Fluent written and spoken German and English.

Preferred Qualifications & Skills

Please note the following skills are not necessary, just preferred, if you do not have them, please still apply:

• Advanced degree such as an MBA, MSc or equivalent.
• Expert conceptual thinker with the ability to translate complex analyses into clear, practical and high-impact recommendations for field teams and leadership.
• Pragmatic and results-focused, with a data-driven mindset and a strong bias for action and measurable outcomes.
• Clear and compelling communicator who simplifies complexity and tailors messages effectively for different audiences.
• Collaborative team player with a coaching mindset, capable of building trust, influencing without authority and driving change across a matrix environment.
• Strong problem-solver who anticipates challenges, identifies improvement opportunities and proactively implements solutions that enhance field performance.
• Adaptable and resilient, able to navigate ambiguity, manage multiple priorities and maintain momentum in fast-moving commercial environments

Skills: Business Acumen, Data to Insights, Digital Literacy, Influencing Without Authority, Problem Solving, Project Management, Sales Performance, Scientific Literacy

Germany Salary Range / Gehaltsbandbreiten Deutschland: EUR 76,500 to EUR 127,500 For positions covered by collective bargaining, employment conditions and remuneration are determined by the applicable collective agreements for the chemical industry as well as internal policies. More detailed information on compensation will be provided during the recruitment process. Depending on the role and internal policies, the position may also be eligible for a bonus (if applicable and based on defined, non-discretionary criteria) and/or awards for exceptional performance (granted at the employer’s discretion). All benefits arising from the applicable collective bargaining agreement, such as holiday allowance and additional paid time off, will be provided in full, in accordance with that agreement and German law. Other benefits may also be offered, which may include health & wellbeing benefits, pension plan and paid parental leave & care of family member leave. Für tarifgebundene Positionen richten sich Beschäftigungsbedingungen und Vergütung nach den jeweils geltenden Tarifverträgen der chemischen Industrie sowie internen Richtlinien. Weiterführende Informationen zur Vergütung werden während des Einstellungsprozesses zur Verfügung gestellt. Abhängig von der Rolle und internen Richtlinien kann die Position u.a. auch einen Bonus und Awards für außergewöhnliche Leistungen beinhalten. Ergänzend zu den tarifvertraglichen Leistungen, wie z.B. Urlaubsgeld und zusätzlichen Freistellungstagen, können weitere Benefits angeboten werden, beispielsweise eine Altersvorsorge, Health & Wellbeing Benefits sowie bezahlte Elternzeit und Pflegezeit.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to ethnicity, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at [e-mail] where you can also request a call.

Should you require any adjustments..

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Should you require any adjustments to our procedure to assist you in demonstrating your strengths and capabilities contact us at [e-mail] where you can also request a call.

Should you require any adjustments..

For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/