Make Up Artist (m/f/x) München Store in Part Time or Full Time

LVMH; München; On-site; EUR 28,000 - 34,000; Full time

Job summary

Sephora in Munich is seeking a capable sales ambassador to assist customers across Make Up, Skin Care, Hair Care, and Fragrance, sharing beauty trends and expert advice on the sales floor.

You will embody the Sephora Attitude, build client relationships, pass knowledge on products and trends, and contribute to an engaging, inclusive shopping experience through teamwork and personal style.

Qualifications

• Completed training in the respective departments (training period: at least 6 months).
• At least 3 years of professional experience in the respective department.
• Excellent communication skills with customers.
• Mature experience in retail, consulting and dealing with customers.
• Good knowledge of the beauty industry & trends.
• Fluent in English or native language of the country.
• Acts people oriented.
• Shows creativity and drives innovation.
• Strives for excellence.

Responsibilities

• Active support and advice for our customers in their departments (Make Up, Skin Care, Hair Care, Fragrance) and beauty trends on the sales floor.
• Living the Sephora Attitude (Welcoming, Knowing, Closing).
• Selling products through in-depth product knowledge and establishing customer relationships at eye level.
• Passing on knowledge about products, trends and beauty news.
• Ensure product presentation in accordance with visual merchandising specifications.
• Assortment and merchandise maintenance.
• Ensure that the sales floor is fully stocked and preparing products for sale.
• Cleaning the furniture and products on the sales floor.
• Warehousing & stocking of goods in the warehouse and on the sales floor.
• Support with the conversion/construction of merchandising updates.
• Carrying out inventories.
• Operating cash register.

Skills

Customer service

Sales

Product knowledge

English fluent

Education

Completed department training (min 6 months)

Job description

Profile

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East] / [851 in DENS Hub (Germany, Switzerland, Denmark & Sweden), we connect customers and beauty brands within the world’s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.

You will excel and enjoy this position if you are ready to actively handle the following missions:

• Active support and advice for our customers in their departments (Make Up, Skin Care, Hair Care, Fragrance) and beauty trends on the sales floor
• Living the Sephora Attitude (Welcoming, Knowing, Closing)
• Selling products through in-depth product knowledge and establishing customer relationships at eye level
• Passing on knowledge about products, trends and beauty news

Services

• Continuous further development of your own expertise
• Sharing your own expertise with the team
• Short and insightful services in all departments
• Implementation of beauty classes
• Responsibility for the Beauty Hub
• Development of team looks to support brands, trends and animations

Operations

• Ensuring product presentation in accordance with visual merchandising specifications
• Assortment and merchandise maintenance
• Ensuring that the sales floor is fully stocked and preparing products for sale
• Cleaning the furniture and products on the sales floor
• Warehousing & stocking of goods in the warehouse and on the sales floor
• Support with the conversion/construction of merchandising updates
• Carrying out inventories
• Operating cash register
• Additional tasks related to the daily business

KPIs

• Conversion Rate
• Items per basket
• Average basket
• Number of services

Personal Skills

• Communicative, reliable, organized
• Team spirit
• Open, motivating and friendly manner

Experience & Technical Skills

• Completed training in the respective departments (training period: at least 6 months)
• At least 3 years of professional experience in the respective department
• Excellent communication skills with customers
• Mature experience in retail, consulting and dealing with customers
• Good knowledge of the beauty industry & trends
• Fluent in English or native language of the country
• Acts people oriented
• Shows creativity and drives innovation
• Strives for excellence

Here, you will find:

• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.