Loss Prevention & Security Manager

Jingdong Development France; Deutschland; On-site; EUR 70,000 - 110,000; Full time

Job summary

JD.com is seeking a Safety Manager to lead the development and enforcement of a comprehensive safety management system across operations. The role focuses on compliance with local laws, risk mitigation, and incident response within a dynamic e-commerce environment.

The position involves coordinating with authorities, maintaining safety equipment, and guiding a team to protect personnel and assets while supporting sustainable business growth.

Qualifications

• Background in safety management, loss prevention, risk management, inspection, or related fields.
• Five+ years’ experience in chain retail or e-commerce industries with at least three years leading teams.
• Ability to communicate clearly in English and Chinese or English with strong judgment and decisive decision-making.

Responsibilities

• Develop and update a comprehensive safety management system in accordance with local laws, regulations, and company policies; promote implementation of safety procedures and enforce control measures.
• Build and improve loss-prevention management system using data management, investigations and audits, process improvements, and security-management to prevent asset losses.
• Investigate abnormal incidents, produce reports, define corrective actions, and verify results of corrective measures.
• Maintain safety equipment and surveillance systems on-site.
• Collect and organize safety and loss-prevention laws; ensure compliance with statutory requirements.
• Maintain relationships with fire departments and police; handle emergency incidents.

Skills

Safety management

Loss prevention

Risk management

Inspection

Team management

Job description

Job Description

• 1. Develop and update a comprehensive safety management system in accordance with local laws, regulations, and company policies; promote the implementation of safety procedures in operations and ensure control measures are enforced. Formulate emergency response plans and measures for various operational incidents, establish emergency response teams and safety committees, and ensure safe business operations.
• 2. Based on business development needs, build and improve the loss-prevention management system; use data management, investigations and audits, process improvements, and security-company management to prevent company asset losses.
• 3. Investigate all types of abnormal incidents, produce investigation reports, define corrective actions for identified risks and vulnerabilities, and verify the results of these corrective measures.
• 4. Perform regular maintenance and servicing of all on-site safety equipment and surveillance systems.
• 5. Collect and organize national/state laws and regulations on safety and loss prevention, and carry out corresponding work in compliance with these statutory requirements.
• 6. Maintain regular contact with fire departments and police agencies, keep close cooperative relationships, and possess the ability to handle emergency incidents.
• 7. Assess operational risks, devise effective response strategies, protect company personnel and tangible and intangible assets, and provide comprehensive support for sustainable business development.
• 8. Be responsible for the safety management of the self-operated transport fleet and drivers; establish and implement a management system for the self-operated transport fleet to reduce the incidence of transport accidents.
• 9. Manage last-mile delivery safety to decrease accident rates and merchandise loss during final delivery.

Requirements

• 1. Veterans given priority. Fluent in English, with strong written and verbal communication skills in Chinese or English; possess keen judgment and decisive decision-making ability.
• 2. Work experience requirements: background in safety management, loss prevention, risk management, inspection, or related fields.
• 3. Work experience requirements: minimum five years of work experience in chain retail or e-commerce industries, including at least three years of team-management experience.
• 4. Must be honest and upright, enthusiastic about work, able to work under high pressure; familiar with local basic laws, regulations, and criminal-law knowledge; understand online business process operations; possess investigation and interview skills; capable of communicating and coordinating with government agencies to handle emergency incidents.

【 About JD.com】

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company's cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com's business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China's largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

【Our Global Business】

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International