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Feishu is seeking a dedicated leader for vehicle logistics quality to oversee activities across multiple European markets and partners. The role focuses on developing standards, KPIs, and continuous improvements across the vehicle supply chain to maximize service quality and timely deliveries.
The successful candidate will monitor performance, conduct root-cause analyses, and drive supplier assessments, with close collaboration to procurement, manufacturing, and aftersales teams to support XPeng
Lead vehicle logistics quality activities across multiple European markets and logistics service provider partnersDevelop, implement, maintain and continuously improve vehicle logistics quality standards, procedures and KPIsMonitor quality performance, vehicle damages, claims, delivery issues and customer complaints – lead root-cause analysis, investigations, preventive and corrective actionsConduct quality audits of carriers, terminals, compounds – drive supplier assessments, quality performance reviews, escalation managementEnsure compliance with XPeng quality standards across the vehicle supply chain – identify recurring quality issues and implement sustainable process improvementsPrepare logistics quality performance reports and present key findings to improve vehicle logistics efficiency both for compound operations and transportation servicesWork closely with vehicle logistics planning and operations functions to ensure timely and cost-effective deliveries with maximizing service quality levelCollaborate with internal teams (procurement, manufacturing, aftersales etc.) and country organizations to secure sufficient logistics quality support for XPeng OTD process.