Logistics Manager

Too Good To Go; Berlin; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Flexible work options

Health insurance

Pension plans

Extra parental leave

Paid volunteer time

Zusammenfassung

Too Good To Go is seeking a Logistics Manager in Berlin to drive operational execution and vendor account management. The role involves leading a team, managing 3PLs, and influencing the logistics strategic roadmap.

The ideal candidate has significant experience in e-commerce operations or logistics, particularly in the food sector. The position offers hybrid working options and various employee benefits to foster community and inclusion.

Qualifikationen

• Solid experience in e-commerce operations or logistics.
• Demonstrated account-management track record.
• Experience leading and managing a logistics team.
• Fluency in English and either Dutch or German.

Aufgaben

• Own operational and tactical account management of 3PLs.
• Direct and develop a team of Logistics Specialists.
• Partner with leadership to provide operational insights.
• Track, audit, and control supply-chain operational costs.

Kenntnisse

E-commerce operations

Supply chain management

Account management of 3PLs

Leadership

Analytical skills

Ausbildung

Experience in food or perishable goods environment

Tools

ERP systems

WMS

TMS

OMS systems

Jobbeschreibung

Your mission

Our ‘’Too Good To Go Parcel’’ business is a transformative solution that enables food manufacturers to reduce waste while extracting value from surplus food. We purchase surplus from manufacturers, assemble it into “Too Good To Go Parcels,” and sell them at roughly 50 % off retail through our existing B2C marketplace. Customers may have parcels delivered or pick them up, creating a surprise unboxing experience. Manufacturers decrease environmental impact, maximise revenue, and enhance product visibility.

Your role

Logistics Manager is accountable for operational execution, performance, and vendor account management within a designated cluster of markets. You lead a team of Logistics Specialists and act as the primary anchor for 3PLs and last‑mile carriers. Reporting to the Head of European Logistics, you actively influence the logistics strategic roadmap and collaborate with Operational Excellence teams.

Operational 3PL Governance & Account Management

• Own operational and tactical account management of 3PLs and last‑mile partners.
• Hold external vendors strictly accountable to SLAs, processes, and costs through MBRs/QBRs and act as the ultimate escalation point for daily friction.
• Drive continuous improvement with 3PLs, aligned with internal and external needs, and communicate status and deliverables.
• Champion post‑purchase and delivery experience by analysing metrics and leveraging adjustments to increase customer retention.
• Work with Finance to track, audit, and tightly control supply‑chain operational costs, ensuring budget adherence without direct P&L ownership.

Team Leadership & Execution

• Direct and develop a team of Logistics Specialists, overseeing daily output, engagement, performance metrics, and tactical capability alignment.
• Own accuracy and delivery of weekly/monthly performance reports to the Head of European Logistics, translating order fulfilment and carrier data into actionable updates and risk‑mitigation plans.

Cross‑Functional Collaboration, Projects & Strategic Influence

• Partner with global and regional leadership to provide operational insights that shape and influence the strategic roadmap for logistics.
• Collaborate with Commercial, Planning and Finance to build a shared understanding and common goal.
• Own the implementation of new logistics vendors, operating models, tools, and processes when necessary.

What we’re looking for

Essential

• Solid experience in e‑commerce operations, supply chain, or tactical logistics, ideally within a fast‑moving B2C food or perishable goods environment.
• Demonstrated account‑management track record with 3PLs and last‑mile carriers, rigorously enforcing SLAs and maintaining trusted partnerships.
• Experience leading, coaching, and managing a functional operations or logistics team.
• Excellent communication and stakeholder influence skills to manage external vendors, align internal teams, and constructively influence senior leadership.
• Strong analytical skills to dive deep into operational data, identify root causes of friction, and generate immediate tactical solutions.
• Fluency in English and either Dutch or German.

Desired

• Experience managing multi‑market or pan‑European operational logistics networks.
• Hands‑on familiarity with ERP, WMS, TMS, and OMS systems and their operational integrations.

Our values

• We win together – We believe in one team.
• We raise the bar – We always push for more.
• We keep it simple – Ambitious but simple solutions.
• We build a legacy – Proud of the change we drive.
• We care – We look out for each other and do the right thing.

Benefits

• Flexible Work & Time Off
  • Hybrid working options at our offices, from home or abroad
  • Extra parental leave and days off beyond local legislation; option for an additional week of unpaid leave
  • Health insurance and pension plans (country‑dependent)
  • Additional days off for significant life events
• Connection & Community
  • Regular social events such as summer and winter parties
  • Coffee, snacks, and fully‑equipped kitchens
  • Monthly free surprise bag for team members
  • Paid volunteer time through our Shareback programme
  • Involvement in diverse employee resource groups (P.R.I.D.E., Women in the Workplace, Global Majority Voices, Functionally Diverse Employee Resource Groups)

How to apply

• Please read all content above and visit our website or media coverage for additional insight.
• Submit your resume and cover letter in English.
• We only accept applications through our platform; resumes or cover letters sent via email or LinkedIn direct messaging will not be considered.
• The process includes a short video call with Talent Acquisition, interviews with the hiring manager, a case study, and final interviews with the Head of European Logistics and the Global Director of Operations and Logistics.

A Movement for Everyone – We want to inspire and empower everyone to fight food waste together. We are committed to a diverse and inclusive team. We are an equal opportunity employer; all employment decisions are based on qualifications, merit, and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.