Local Salesman/ Store Consultant Telecommunications (m/f/d/x)

Deutsche Telekom AG; Stralsund; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

30 Tage Urlaub

Weihnachtsgeld

Urlaubsgeld

Exklusive Rabatte auf Telekom-Produkte

Weiterbildung/Onboarding

Provisionen basierend auf Leistung

Job summary

Deutsche Telekom Privatkunden-Vertrieb GmbH sucht in Stralsund/Schwerin/Neubrandenburg eine engagierte Local Salesperson. Sie beraten Kunden zu Mobilfunk, Festnetz und MagentaTV, erfassen Vertragsdaten im CRM und nutzen Cross-Selling-Ansätze, um Kundenzufriedenheit zu steigern.

Sie bringen 1–3 Jahre Erfahrung im direkten Verkauf mit, überzeugen durch Ihre Serviceorientierung und arbeiten sicher mit SAP/Salesforce im Tagesgeschäft.

Qualifications

• Mehrjährige direkte Kundenberatung und Verkaufserfahrung.
• Kenntnisse zu Mobilfunk, Festnetz und MagentaTV.
• Verhandlungsgeschick und Zielorientierung.
• Gute Deutschkenntnisse, Grundkenntnisse Englisch.

Responsibilities

• Kunden vor Ort beraten, Verträge abschließen.
• Auf- und Cross-Selling von Tarifen und Zubehör.
• Daten in CRM-Systeme wie SAP oder Salesforce erfassen.

Skills

Verkaufserfahrung

Beratungskompetenz

Verhandlungsgeschick

Kundenorientierung

Kommunikationsfähigkeit

Deutschkenntnisse

Englischkenntnisse

Technikaffinität

Branchenerfahrung Telekommunikation

Tools

SAP

Salesforce

Kassensysteme

Job description

Job ID: 748083Local Salesman/ Store Consultant Telecommunications (m/f/d/x)Stralsund, Schwerin, NeubrandenburgJunior entryRegularDeutsche Telekom Privatkunden-Vertrieb GmbHAbout the positionAs a local salesperson I (m/f/d), you are the face of our company directly at the point of sale at our locations in Neubrandenburg, Schwerin or Stralsund. With enthusiasm and expertise, you will advise our customers on modern telecommunications products (mobile communications, fixed network and MagentaTV). With your distinctive service mindset, you create outstanding customer experiences, identify individual customer needs and skillfully utilize cross-selling and upselling potential.Your main tasks:Competent, transaction-oriented advice and support for existing and new customers in the storeMarketing of future-proof telecommunications products, tariffs and accessoriesRecording of orders, contract changes and customer data in modern CRM systems (e.g. SAP, Salesforce)Professional complaint and complaint management for sustainable customer satisfactionCo-designing an appealing store presence and product presentationThat's what you bringSales & consulting experience: First to several years of professional experience (1—3 years) in direct customer contact and sales.Telecommunication product knowledge: Ideally, solid know-how about mobile communications, fixed networks and modern TV solutions.Conclusion & negotiation skills: Distinctive goal orientation and talent for active cross-selling and upselling.Customer orientation & empathy: A confident, service-oriented appearance and tact in complaint and complaint management.Safe use of systems: Practical experience in using common CRM and cash register systems (e.g. SAP, Salesforce).Communication talent: Excellent spoken and written German language skills for a convincing customer approach on site.That rounds off your profileFirst experience in branch-based telecommunications or electronics retailBasic knowledge of using modern cash register systems and an affinity for digital sales channelsBasic English language skills or knowledge of another foreign language for customer serviceEnthusiasm for current technology trends, smartphones and digital mediaWhat we offerAttractive remuneration: Fair payment in accordance with collective agreement (EC4) including vacation and Christmas bonuses as well as performance-based commission modelsWork-life balance: regular working hours with timely shift planning, 30 days vacation and time off compensationEmployee discounts & benefits: Exclusive discounts on our telecommunications products (mobile communications, fixed network, TV) as well as offers from numerous partner companiesTraining & continuing education: Profound induction phase (“onboarding”) and continuous training on new products, CRM systems and sales techniquesFuture security: A crisis-proof job in a modern, future-oriented trade environment with development opportunities to become a junior managerModern working environment: First-class shops at central locations with the latest technologyTeam spirit: A collegial, motivated team that sticks together and celebrates joint successAbout Deutsche Telekom Privatkunden-Vertrieb GmbHWe are the face of Deutsche Telekom. Inspiring and advising customers is our job; you can experience innovations live with us. Are you open to technology and people anyway? Then come and join us! We offer plenty of prospects.Is this job made for you? Then take advantage of this opportunity! Please apply online. Severely disabled people are given priority if they are equally qualified. We are looking forward to seeing you!Your application for job advertisements outside Deutsche Telekom AG can also be processed outside Deutsche Telekom AG in other European countries. This also applies to the processing of applications for subsidiaries of Deutsche Telekom AG. For our civil servants, therefore, the following note: You are not required to attach documents relevant to personnel records, in particular civil service assessments, with your application. However, you are free to provide these documents voluntarily.Job BenefitsWork-Life BalanceRegular working hours with timely shift planning30 days vacationTime off compensationLifestyle & WellnessExclusive discounts on telecommunications products (mobile communications, fixed network, TV)Offers from numerous partner companiesOffice PerksFirst-class shops at central locations with the latest technologyProfessional DevelopmentProfound induction phase (onboarding)Continuous training on new products, CRM systems and sales techniquesDevelopment opportunities to become a junior managerFinancialFair payment in accordance with collective agreement (EC4)Vacation bonusChristmas bonusPerformance-based commission models