Local IT Site Lead

KLA; Jena; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Competitive total rewards package

Family friendly benefits

Inclusive environment

Zusammenfassung

KLA in Jena is seeking an IT Manager responsible for local IT systems and services. This role involves ensuring stability and performance of IT infrastructure while supporting end users and coordinating with international teams.

The ideal candidate will have a Bachelor’s or Master’s degree in Information Technology and 3–5 years of experience supporting an international engineering environment. Strong technical skills and fluent English are essential for effective communication.

Qualifikationen

• 3–5 years of experience in a similar role within an international IT environment.
• Experience supporting an international engineering organization.

Aufgaben

• Take end-to-end responsibility for local IT systems.
• Act as the local interface between stakeholders and IT teams.
• Provide on-site IT support for unresolved issues.
• Participate in international IT projects.

Kenntnisse

End-user computing

Networking fundamentals

Infrastructure fundamentals

Mobile Device Management (MDM)

Communication skills

Ausbildung

Bachelor’s or Master’s degree in Information Technology

Tools

ServiceNow

Jobbeschreibung

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice‑controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem‑solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT’s mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence.

Job Description / Preferred Qualifications

Role Overview

Reporting to the Field IT Manager Europe, you will take full local responsibility for all IT systems and services at the Jena site.

Key Responsibilities

• Take end‑to‑end responsibility for the availability, stability, and performance of all local IT systems.


• Maintain a stable IT infrastructure that supports local engineering and business operations.


• Act as the local interface between local business stakeholders, international IT teams, and external outsourcing/service partners.


• Ensure effective communication and alignment between local needs and corporate IT standards.


• Provide on‑site, practical IT support for issues that cannot be resolved remotely.


• Support end users in following company IT support and escalation processes.


• Participate in international IT projects.


• Act as Project Manager or local project lead for site‑specific (Germany/Jena) IT initiatives.


• Handle incident, request, and problem management according to ITIL practices.


• Support major incident coordination and ensure timely communication and resolution using ServiceNow.


• Perform occasional business travel as required.

Minimum Qualifications

Education & Experience

• Bachelor’s or Master’s degree in Information Technology (or equivalent).


• 3–5 years of experience in a similar role within an international IT environment.


• Experience supporting an international engineering organization (hardware and/or software development environments).

Technical Experience

• End‑user computing (e.g. Windows, macOS, software deployment, office productivity tools).


• Networking fundamentals (LAN/WAN, remote access, firewalls, wireless networks).


• Infrastructure fundamentals (virtualized environments, storage, backup and recovery).


• Mobile Device Management (MDM).


• Basic understanding of on‑site IT / data center environments.

Service Management

• Experience working with ITIL‑based service processes (incl. major incident management).


• Familiarity with enterprise ITSM tools (e.g. ServiceNow).

Personal & Communication Skills

• Ability to work independently and take local ownership.


• Organized and proactive, with a hands‑on mindset combined with the ability to operate at a site‑wide level.


• Strong communication and collaboration skills in an international environment.


• Comfortable acting as the local IT authority.

Language Skills

• Fluent English (spoken and written).

Benefits

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

Equal Opportunity Employer

KLA is proud to be an equal opportunity employer.