Leasing Consultant - The Canopy at West River II

Related Group; Berlin; Vor Ort; EUR 29.000 - 45.000; Vollzeit

Benefits dieser Stelle

Base salary + bonus

Medical, dental, vision

Commuter benefits

Life and disability insurance

401k matching

Upward mobility

Wellness programs

Paid vacation/sick/personal/holidays

Tuition reimbursement

Zusammenfassung

Related Group is seeking a Leasing Consultant for The Canopy at West River II in Tampa, FL. You will collaborate with the property management team to deliver outstanding service to residents, guide prospects through the leasing process, and ensure smooth move-ins.

The role requires strong customer service, familiarity with MS Office, and experience in hospitality or multifamily real estate. Onsite operations, with opportunities for growth and development, are available.

Qualifikationen

• High school diploma or equivalent preferred.
• 2 years of experience in customer service, hospitality, or multifamily real estate.
• Previous leasing experience is a plus, not required.
• Affordable Housing experience is a plus, not required.
• Strong customer service orientation and presenting abilities.
• MS Office Suite experience.

Aufgaben

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size and layout, amenities, and lease terms.
• Fill out the lease form or agreement and collect the security deposit.
• Periodically inspect the property and arrange for essential maintenance.
• Compile a list of available rental units and identify prospects.
• Manage the leasing/renewal process from start to finish.
• Provide exceptional customer service and build strong resident relations.
• Answer incoming calls and voicemails professionally and promptly.
• Process applications, credit checks, and approvals with the Property Manager.
• Ensure apartment readiness on move-in date and follow up with prospects.

Kenntnisse

Customer service

Hospitality

Multifamily real estate

MS Office

Onsite experience

Ausbildung

High school diploma

Tools

MS Office Suite

Jobbeschreibung

Founded in 1979, Related Group has evolved from an affordable housing developer into a global leader in sophisticated metropolitan living, renowned for its iconic designs, groundbreaking partnerships, and museum-quality art installations. Over 45 years, Related has built, rehabilitated, and managed over 110,000 units, earning its place as one of the most prolific names in real estate. Today, the company is in its most significant expansion yet, with more than 90 active developments across the U.S. and Latin America, spanning luxury condominiums, market-rate rentals, mixed-use centers, and affordable properties. Led by the Pérez family and a team of the industry’s top veterans, Related continues to push the industry bar higher, delivering innovative residential communities that positively transform cities, forge new trails and improve quality of life across all demographics.

Job Description:

We’re actively seeking a Leasing Consultant at The Canopy at West River II, Tampa, FL. This role will collaborate directly with the property management team to provide residents with great service. To earn potential tenants’ commitment, it is essential to pay attention to their needs, provide solutions, and support them throughout the leasing process.

Essential Functions and Responsibilities:

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms.
• Fills out the lease form or agreement and collects the security deposit.
• Periodically inspects the state of the property and makes arrangements for essential maintenance.
• Compiles a list of available rental units.
• Identifies potential prospects.
• From start to finish, managing the leasing/renewal process.
• Provide exceptional customer service and build great working connections with our residents.
• Answers incoming calls and voicemails professionally and promptly.
• Request that the prospect fill out an application and make a deposit following the company’s policies and Fair Housing regulations.
• Process applications for approvals and update the availability report. (For example, a credit check, rental history, and so on.) Submit completed applications for approval to the Property Manager. Follow up with the candidate to provide status.
• Ascertain that the apartment is ready for the resident to move in on the scheduled move-in date.
• Follow up with prospect who did not close and try to close the business. If you are unable to assist a prospect, direct them to a sister community that can satisfy their needs.
• Monitoring local market trends and updating property comparable to keep an eye on what our competitors are doing.

The ideal candidate will possess:

• A high school diploma or its equivalent is preferred.
• 2 years of experience in customer service, hospitality, or multifamily real estate.
• Previous leasing experience is a plus, not a requirement.
• Affordable Housing experience is a plus, not a requirement.
• It is vital to have a strong customer service orientation and presenting abilities.
• Working experience with MS Office Suite (Word, Excel, PowerPoint).
• Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.
• Onesite experience a plus.

Benefits as a Related Employee:

• Base Salary and Performance bonus
• Medical, dental, vision, legal services, flexible spending account.
• Employer Match Commuter Benefits.
• The benefits package includes 100 percent employer-paid life and disability insurance.
• Employer Matching 401k.
• Upward Mobility
• Employee Engagement and Wellness programs.
• Company-paid Vacation, Sick, Personal, and Holiday Time.
• Opportunities for Professional Development and Tuition Reimbursement.

The Related Group is proud to be an Equal Opportunity Employer.

We are a Drug-Free Workplace.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.