Lab Informatics Project Manager

Jobtailor; Deutschland; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a capable professional to engage with customers, analyze requirements, and tailor SLIMS/OpenLab solutions for laboratory environments. You will configure SLIMS, develop plugins, and translate customer needs into concrete workflows.

The role demands programming proficiency in Python and Java, strong communication, and the ability to manage projects with R&D, marketing, and support teams.

Qualifikationen

• Bachelor's or Master's degree or equivalent.
• Typically, at least 4+ years relevant experience for entry into this level.
• Experience working on laboratory solutions and applications.
• Programming skills in Python and Java.
• Ability to grasp customer requirements and document the requirements.
• Excellent communication and organizational skills.
• Outstanding analytical and problem-solving skills.
• Ability to build and foster good relations with customers.
• Team-oriented perspective.

Aufgaben

• Engage with sales for requirement analysis, scoping delivery, and early customer discussions to recommend tailored solutions.
• Deliver technical presentations and demonstrations.
• Analyze customer's needs and translate this into SLIMS workflows.
• Configure the SLIMS platform to match the lab's requirements.
• Build plugins for connecting instruments or displaying custom forms or portals.
• Act as the customer voice to influence future product design to meet customer needs.
• Lead or support project delivery, ensuring solutions are implemented effectively.
• Train the customer.
• Script a lab's in-silico tools into our integration framework.
• Deliver OpenLab (CDS) solutions along with SLIMS (LIMS) application.
• Project management for OpenLab solutions and SLIMS solution delivery.
• Provide remote and on-site troubleshooting to maintain customer satisfaction.
• Technical support for customers' critical escalations.
• Collaborate with R&D, product marketing, and support teams to relay customer feedback and improve offerings.

Kenntnisse

Python

Java

Communication

Analytical thinking

Customer requirements gathering

Ausbildung

Bachelor's or Master's degree

Tools

SLIMS

OpenLab CDS

Jobbeschreibung

Responsibilities

• Engaging with sales for requirement analysis, scoping delivery, and early customer discussions to recommend tailored solutions.
• Deliver technical presentations, demonstrations.
• Analyze customer's needs and translate this into SLIMS workflows.
• Configure the SLIMS platform to match the lab's requirements.
• Build plugins for connecting instruments or displaying custom forms or portals.
• Act as the customer voice to influence future product design to meet customer needs.
• Lead or support project delivery, ensuring solutions are implemented effectively.
• Train the customer.
• Script a lab's in-silico tools into our integration framework.
• Deliver OpenLab (CDS) solutions along with SLIMS (LIMS) application.
• Project management for OpenLab solutions and SLIMS solution delivery.
• Provide remote and on-site troubleshooting to maintain customer satisfaction.
• Technical support for customers' critical escalations.
• Collaborate with R&D, product marketing, and support teams to relay customer feedback and improve offerings.

Qualifications

• Bachelor's or Master's Degree or equivalent
• Typically, at least 4+ years relevant experience for entry into this level
• Experienced of working on laboratory solutions and applications
• Software affinity or programming skills such as Python and Java
• Ability to grasp customer requirements and document the requirements
• Excellent communication and organizational skills
• Outstanding analytical and problem-solving skills
• Ability to build and foster good relations with customers
• Team-oriented perspective