Key Lead m/w/d - MyZeil, Hollister

Hollister Co; Frankfurt; Vor Ort; EUR 34.000 - 41.000; Vollzeit

Benefits dieser Stelle

Sales Bonus

Paid Time Off

Merchandise Discount

Employee Assistance Program

Flexible Schedule

Career Advancement

Brand Affiliate Program

Training and Development

Global Team

Zusammenfassung

Abercrombie & Fitch Co. (Hollister brand) is seeking a Key Lead to supervise daily store operations in Frankfurt, delivering a premium customer experience and coaching Brand Reps and Stock Associates.

The role requires CEFR B2 English & German, at least 1 year of retail experience, and a high school diploma. Expect varied hours with weekend availability, and a starting annual pay of €37,500 with opportunities for growth.

Qualifikationen

• High School Diploma or GED accepted.
• Retail experience of at least 1 year preferred.
• CEFR B2 fluency in English & German required.

Aufgaben

• Open and close routines are performed.
• Operate POS systems during shifts.
• Fulfill OMNI Channel orders and drive sales.
• Demonstrate product knowledge and brand awareness to customers.
• Build and maintain visual displays.

Kenntnisse

Customer focus

Interpersonal skills

Communication skills

Adaptability

Assertiveness

Ausbildung

High School Diploma or GED

Jobbeschreibung

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Availability Schedule will vary weekly but should expect to work at least 25 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.

What it Takes

Education- High School Diploma/ G.E.D. equivalent preferred

Retail Experience- At least 1 year of retail experience is preferred.

Supervisor/ Managerial Experience- No supervisory/ management experience is required.

CEFR B2 Fluency in English & German, required

• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.

A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!

We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Sales Incentive Bonus
• Paid time off which can increase with position and seniority
• Merchandise Discount
• Employee assistance program; access to free psychological and behavioral health counseling
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

The full time starting rate for this position is €37,500.00 annually (i.e., the full time recruiting pay range for this position is €37,500.00 - €37,500.00 annually). The starting rate and range may be modified in the future. For the avoidance of doubt, our current full time equivalent hours are 40 per week. This is a part time position of 20 or 25 hours per week.

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.

Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

Join us as we team up around the globe and grow to a $5+ billion family of brands—powered by purpose and the belief that we are all leaders.