Key Holder

Fred Perry; Hamburg; Vor Ort; EUR 24.000 - 30.000; Vollzeit

Zusammenfassung

Fred Perry is seeking a store associate in Hamburg to deliver outstanding customer service and maintain store standards. You will greet shoppers, understand their needs with open questions, and support merchandising and till operations in a fast-paced retail environment.

Experience in retail and strong communication are essential. A positive, enthusiastic approach to the Fred Perry Brand is expected, with a commitment to diversity and a collaborative team atmosphere.

Qualifikationen

• Retail experience required.
• Strong communication and interpersonal skills.
• Positive, enthusiastic approach to the Fred Perry Brand.

Aufgaben

• Greet customers promptly and courteously as they enter the store.
• Identify customer needs using open questions to tailor service.
• Record customer comments and feedback for Store Management.
• Process incoming and outgoing merchandise accurately and on time.
• Help prevent loss by keeping stockroom organized and following procedures.
• Re-merchandise displays and point-of-sale areas to maximise sales.
• Demonstrate confident till operations, cash handling, and related admin.
• Stand in for Store/Assistant Manager when absent.
• Inform managers of any issues or noncompliance with store policies.
• Perform additional duties as assigned by Store Management.

Kenntnisse

Retail experience

Communication skills

Positive, enthusiastic approach

Jobbeschreibung

Triple Wimbledon champion Fred Perry founded his brand in 1952. He was the son of a cotton spinner, who played and fought his way through, always with style – and despite the establishment. Today, Fred Perry is a global community of over 370 employees, all inspired by the Laurel Wreath and what it represents.

Key Responsibilities

• Greet all customers promptly and courteously as they enter the store
• Find out the specific needs of each person that enters the store by using open questions
• Maintain the feedback loop to designers and buyers by recording and returning customer comments to Store Management
• Timely and accurate processing of incoming and outgoing merchandise
• Be proactive in loss prevention by keeping the stockroom well organised and maintaining proper procedures
• Re-merchandise displays, point of sale, and select areas of the store regularly so as to maximise product sell through
• Demonstrate great till operations, cash handling, banking and associated administration
• Deputise For the Store Manager or Assistant Manager in their absence
• Inform shop managers of any issues or noncompliance regarding all policies and procedures
• Perform additional duties as assigned by the Store Management

THE PERSON

• Available to work store schedule
• Retail experience necessary
• Great communication skills
• Positive, enthusiastic approach to the Fred Perry Brand

Commitment to Diversity and Equal Opportunity

We welcome applications from people of all backgrounds and are dedicated to ensuring an inclusive and respectful workplace. All CVs submitted will have personal information anonymised to ensure unbiased consideration.

If you share our passion for retail and customer service, and want to grow within a supportive and ambitious team, we would love to hear from you.