Key Account Manager fm

DNP Photo Imaging Europe; Berlin; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading imaging technology company in Berlin is seeking a Key Account Manager to oversee strategic client relationships and drive revenue growth. You will manage client satisfaction, identify business opportunities, and present proposals. Ideal candidates have 7-10 years of experience in account management, preferably within B2B or experiential marketing, and must be fluent in both English and German. The position requires strong negotiation skills and the ability to work cross-functionally.

Qualifikationen

• 7-10 years of experience in account management on strategic sales or client services.
• Experience in B2B or experiential marketing environments is preferred.

Aufgaben

• Manage and grow relationships with strategic clients.
• Act as primary contact and ensure client satisfaction.
• Identify upselling and cross-selling opportunities.
• Prepare and present proposals and business reviews.
• Monitor account performance and track KPIs.

Kenntnisse

Strong negotiation skills

Account management

Client communication

Data analysis skills

Problem-solving mindset

Fluent in English and German

Ausbildung

Master's degree in Business or equivalent

Tools

CRM tools (Dynamics 365, Salesforce)

Jobbeschreibung

Key Account Manager f / m

Location : Berlin Germany

Sharingbox builds advanced photo and video solutions that power brand experiences worldwide. As part of DNP Group a global technology leader with 40000 employees, 48 production sites and US$9.2 billion in annual revenue we combine startup agility with the resources and stability of an enterprise that has been innovating for nearly 150 years. Since 2006 we have delivered projects in more than 20 countries for leading brands transforming activations into engaging visual moments.

Main Mission

As Key Account Manager you will be responsible for managing and growing relationships with our most strategic clients, develop long-term partnerships. You will act as the primary point of contact ensuring client satisfaction, identifying new business opportunities and driving revenue growth. This role requires a mix of strategic thinking, commercial acumen and excellent interpersonal skills.

Responsibilities and Activities

• Develop and maintain strong and long-term relationships with key clients, understanding their business needs and objectives.
• Act as the main point of contact for assigned existing and prospect accounts ensuring timely and effective communication.
• Identify upselling and cross‑selling opportunities worldwide to maximize account value.
• Coordinate with operations, product and finance teams to deliver seamless client experiences.
• Prepare and present proposals, quotations and business reviews.
• Monitor account performance, track KPIs and report results with a business review to senior management.
• Resolve client issues proactively and ensure high levels of satisfaction.
• Negotiate complex contracts, agreements and renewals in alignment with company policies.
• Stay informed about market trends, competitor activities and industry developments.
• Contribute to strategic account planning and forecasting.
• Be responsible for the global satisfaction of the clients.

The above duties are not limited or exhaustive. They may change depending on the needs of the company, the skills of the job holder and developments in the role.

Profile Required

Education : Business School or equivalent Master level preferred.

Experience : 7-10 years in account management on strategic sales or client services, ideally in B2B or experiential marketing environments.

Technical Skills

• Strong negotiation and contract structuring skills.
• Ability to build and present financial proposals with ROI analysis and business case development.
• Proficiency with CRM tools (e.g. Dynamics 365, Salesforce or similar platforms).
• Ability to analyze account data and generate actionable insights for portfolio growth.
• Experience designing account development strategies and multi‑year business plans.
• Capacity to manage complex long‑term client engagements.
• Understanding brand activation and experiential marketing is a plus.

Soft Skills

• Strong communication skills – convey strategy updates and expectations clearly to C‑level clients and internal stakeholders.
• Client‑oriented mindset with a proactive approach to problem‑solving.
• Assertiveness in driving strategic decisions while maintaining executive accountability to manage multiple priorities under pressure.
• Team leadership – coordinate cross‑functional teams to deliver client outcomes.
• Fluent in English and German (written, spoken and read).

Key Skills

• IT Hardware
• Ado
• Agriculture
• Market Research
• Art And Craft

Employment Type

Full Time

Vacancy

1