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Userlane in Munich seeks an aspiring HR professional to join the People Experience team in an on-site, 35-hour-per-week role. The position covers onboarding, contract administration, offboarding, and driving a smooth employee journey from day one.
Starting with an internship is welcome but not required. You'll grow into a full HR generalist with opportunities to plan events, support office operations at St. Martin Str. 102, and explore how AI can streamline HR processes.
Userlane is a software adoption platform that shows enterprises whether their software and AI investments are actually working. Our team works with some of the biggest names in regulated industries, helping them get real value from technology and giving their employees the right support inside software applications they use every day. Based in Munich, growing internationally.
Userlane combines Application Intelligence and Contextual Assistance for regulated industries. Application Intelligence shows where software creates cost and friction across the estate. Contextual Assistance helps people get work done in the moment, without training burden. We work with healthcare organizations across the US and Europe, helping clinical and operational teams work confidently in complex systems like EHRs and other core clinical and business applications.
Be part of the soul of Userlane.
HR isn’t a back-office function here, you and the People Experience team are the heartbeat of the company. You'll make sure every person who joins and grows at Userlane has a smooth, well-supported experience at every stage – onboarding, development, and beyond, and that our Munich office is a place people genuinely want to come to. The role is structured, detail-heavy work, and you know that the small things done right are exactly what people remember. We’re not just looking for someone to fill the role; we’re looking for someone who brings motivation and p assion to our team and our Munich office every day. This is a permanent, on-site role (35 hours/week); starting with an internship first is welcome, but not required.
You’ll work on opportunities such as:
Owning the employee lifecycle: Run onboarding, contract administration and offboarding so every process is accurate, structured and on time.
Growing into the full HR generalist scope: Take on more HR topics as you build experience, with room to specialise as you grow.
Being the first point of contact: Make HR feel approachable and responsive for every employee question, big or small.
Keeping our Munich office running: Ensure our office at St. Martin Str. 102 is well-organised, detail-perfect and a place people want to be.
Bringing the team together: Plan and run team and company events, from small get-togethers to bigger celebrations.
Using AI to work smarter: Bring fresh ideas on how AI tools can make HR processes faster and better.
You’re currently completing, or have recently completed, a Bachelor’s degree.
You’ve got some initial experience in HR (an internship, a working student role, or similar).
You believe HR is the soul of a company, not just an admin function, and you bring heart and passion to that role, not just competence.
You’re detail-oriented and structured, you know a well-run onboarding or a smooth office is made of a hundred small things done right.
You’re genuinely curious about the full spectrum of HR, and want to grow into all of it, not just one corner.
You have a hands-on, proactive mentality, you’d rather get things done than just plan them.
You’re curious about AI tools and how they can make HR work smarter.
You’re reliable and enjoy being part of a close-knit, in-office team.
You’re fluent in German and English (spoken and written), you’ll communicate with external stakeholders in both languages.
Team & Culture: A high-performance culture with great leadership and a fun, engaged, motivated and diverse team with people from over 20 countries.
Impact: You’ll own the employee lifecycle and our Munich office end to end, real responsibility from day one, not just admin support.
Growth: We take you and your development seriously. Whether you start with an internship or go straight into the permanent role, you can expect weekly 1:1s, a personalised development plan and hands-on coaching as you grow into the full HR spectrum.
Benefits: Subsidised gym membership or a flexible benefit of your choice, employer-subsidised pension contributions (betriebliche Altersvorsorge), and virtual stock options (VSOPs) so you share in Userlane’s success.