IT Systems & Automation Engineer

n8n GmbH; Deutschland; Vor Ort; EUR 55.000 - 85.000; Vollzeit

Zusammenfassung

n8n GmbH seeks an IT Operations Engineer to make our IT environment reliable, secure, and scalable while reducing manual work through thoughtful automation.

You will own identity and access management across Okta, Google Workspace, GitHub, and connected SaaS apps, and manage onboarding/offboarding and endpoint management for a distributed team using Kandji, Jamf, JumpCloud, Workspace ONE, or comparable tools.

Qualifikationen

• 2–4 years in IT operations, IAM, or SaaS administration in a distributed company.
• Hands-on with Google Workspace and an identity provider such as Okta or Microsoft Entra ID.
• Managed onboarding, offboarding, groups, roles, and secure deprovisioning.

Aufgaben

• Own day-to-day identity and access management across SaaS apps and platforms.
• Manage employee lifecycle workflows, provisioning, access changes, and deprovisioning.
• Maintain SaaS inventory and access governance across the organization.

Kenntnisse

Identity & access management

Automation design

macOS endpoint management

SaaS administration

Lifecycle management

Ownership & judgement

Technical troubleshooting

Service mindset

Autonomous working style

Tools

Okta

Google Workspace

Kandji

Jamf

JumpCloud

Workspace ONE

Jobbeschreibung

Job Summary

Your main goal will be to make n8n’s IT operations reliable, secure, and scalable while reducing manual work through thoughtful, maintainable automation.

Responsibilities

• Identity, Access, and SaaS Operations
  • Own day‑to‑day identity and access management across Okta, Google Workspace, GitHub, and connected SaaS applications.
  • Manage employee and application lifecycle workflows, including provisioning, access changes, group assignments, troubleshooting, and deprovisioning.
  • Maintain an accurate SaaS inventory and support application administration, lifecycle management, access governance, and account reconciliation.
• Employee and Endpoint Lifecycle
  • Deliver reliable and timely onboarding and offboarding experiences in close partnership with People, Finance, managers, and application owners.
  • Manage and troubleshoot n8n’s primarily macOS device fleet through our endpoint management tooling.
  • Support hardware procurement, device lifecycle workflows, and secure endpoint operations for a growing distributed team.
• Automation and Continuous Improvement
  • Design and build secure automations for recurring IT processes using n8n, APIs, scripting, and AI‑assisted tooling where appropriate.
  • Redesign manual workflows so they become observable, documented, reliable, and easier to operate at scale.
  • Build automations with appropriate logging, error handling, monitoring, ownership, and human approval steps for sensitive decisions.
• Support, Documentation, and Compliance
  • Provide responsive L1/L2 IT support while using recurring issues to identify opportunities for systemic improvement.
  • Create and maintain clear runbooks, process documentation, escalation paths, and operational controls.
  • Support security and compliance activities, including access reviews, audit evidence collection, SOC 2, and ISO 27001‐related processes.

Requirements

• Modern IT operations experience: 2–4 years in IT systems administration, SaaS administration, IAM, workplace engineering, or a similar role within a SaaS, cloud‑first, or distributed company.
• Identity and access management: Hands‑on experience with Google Workspace and an identity provider such as Okta or Microsoft Entra ID.
• Employee lifecycle management: Managed onboarding, offboarding, groups, roles, access changes, application assignments, and secure deprovisioning.
• macOS endpoint management: Administered macOS devices through an MDM platform such as Kandji, Jamf, JumpCloud, Workspace ONE, or a comparable tool.
• Workflow automation: Demonstrated improvement or automation of an operational process using APIs, scripting, workflow automation platforms, or AI‑assisted tooling.
• Integration fundamentals: Working knowledge of REST APIs, webhooks, JSON, authentication concepts, and integration troubleshooting.
• Technical troubleshooting: Diagnosed workflow and systems issues using logs, API responses, system events, and other operational data.
• Ownership and judgment: Demonstrated strong ownership, sound judgment, rigor, and a thoughtful approach to privileged access, sensitive data, and high‑impact changes.
• Service mindset: Communicated clearly, documented work thoroughly, and cared about delivering a reliable experience for internal users.
• Autonomous working style: Comfortable prioritising and making progress independently in an evolving, distributed environment without relying on highly defined procedures.