IT-Support (m / f / d) with focus on Poland @ S&K Solutions GmbH

S&K Solutions GmbH; Passau; Remote; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading international technology firm in Passau is seeking an IT specialist to manage and maintain ESL infrastructures, providing customer support and resolving technical issues. The ideal candidate will have an IT background, fluent Polish, and very good German and English skills. This position may also allow for remote work.

Leistungen

Modern working space

Continuing education

Inspiring work environment

Exciting projects

Qualifikationen

• Completed education as an IT specialist, system technician, or relevant professional experience.
• Initial experience in installing and operating IT environments.
• Knowledge of SQL Server Tools is a plus.

Aufgaben

• Plan, install, configure, and maintain ESL infrastructures for customers.
• Analyze and resolve issues of ESL infrastructures.
• Handle customer support requests via ticket system.

Kenntnisse

Fluent Polish

Very good German (B2)

English (B2)

Service-oriented communication

Structured and independent work

Ausbildung

Education as an IT specialist or system technician

Tools

SQL Server

Jobbeschreibung

Overview

S&K Solutions GmbH with its brands All About Cards, e-shelf-labels, log-robot and auto-id24 / 7 is a leading, internationally active company in the field of RFID, identification and labeling solutions. Innovative product and project solutions, top quality and a medium-sized structure are what set us apart.

We are looking for our team in Passau or possibly remotely in Poland at the earliest possible date.

What you need to succeed

• You have completed an education as an IT specialist, system technician, or a comparable IT degree – or have relevant professional experience.
• You have initial experience in installing and operating IT environments.
• You work in a structured, reliable, and independent manner.
• You are service-oriented, communicative, and enjoy direct customer contact.
• You speak fluent Polish as well as very good German (at least B2) and English (B2).
• Ideally, you have basic knowledge of SQL servers.

Responsibilities

• You take care of the planning, installation, configuration, administration, and maintenance of ESL infrastructures for our customers – with a focus on Poland.
• You analyze and resolve system, network, and software issues of ESL infrastructures – remotely or on-site if required.
• You handle customer support requests via our ticket system.
• You coordinate solutions and corrections with the 3rd-level support of our manufacturers.
• You collaborate closely with the sales and project team and actively contribute to process improvements.

Requirements

Degree; knowledge of SQL Server Tools is a plus. Additionally: continuing education, modern working space, inspiring work environment, exciting projects.