IT Service Expert (Operations, Application Support) (m / w / d)

Riverty; Berlin; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading technology firm is seeking an IT Operations Specialist (Application Support) for their Berlin location. The role involves operating critical applications, handling incidents, and supporting software development. Ideal candidates should have a degree in IT and 3+ years of experience with tools like SQL Server and Azure. Hybrid working conditions are offered.

Qualifikationen

• 3+ years of experience with Microsoft technology stack.
• Ability to communicate with various stakeholders.
• Fluency in English.

Aufgaben

• Operate and maintain business-critical applications.
• Handle incidents efficiently, ensuring stable resolution times.
• Support debugging at source code level and contribute to testing.

Kenntnisse

Problem-solving

Teamwork

Communication

Ausbildung

Degree in business informatics, information technology, or equivalent

Tools

SQL Server

Azure

C#

Jobbeschreibung

We are looking for a

IT Operations Specialist (Application Support)

(unlimited, fulltime) Join our team at our location in Berlin, Verl, or Baden-Baden – hydrid working conditions available.

What will be your challenge in the role:

• Operate and maintain business-critical applications in accordance with ITIL (Service Operations)
• Handle incidents and problems efficiently, ensuring stable average resolution time
• Ensure the availability of critical applications and components
• Report and document disruptions for operation, changes, and deployment
• Support debugging at source-code level and contribute to testing activities
• Work closely with software developers to troubleshoot issues and support the further development of our applications

What you need to succeed in the role:

• You have a degree in business informatics, information technology, or equivalent
• You have 3+ years of experience with the Microsoft technology stack (SQL Server, Azure, C#)
• You're a team player, result-oriented, and eager to tackle new challenges
• You know how to communicate with different businesses and tech stakeholders, and you speak English fluently
• You are curious, self-driven, and willing to grow with the team and the company