IT Operations Specialist (f/m/x) - Berlin

Remotely; Berlin; Vor Ort; EUR 52.000 - 68.000; Vollzeit

Benefits dieser Stelle

Flexible working hours

Adaptive work from home protocol

Sabbatical plans

Work-life balance

Company Bike

Urban Sports

Company pension scheme

Zusammenfassung

icon incar in Berlin is seeking an IT Operations Specialist to maintain the render farm, optimize CI/CD pipelines, and resolve technical roadblocks for a fast-paced creative team.

You will manage workstations, licenses, and prototypes while providing comprehensive help desk support and building knowledge base documentation in Confluence/Jira. Berlin-based with travel to other German offices as needed.

Qualifikationen

• 3+ years of professional IT operations experience.
• Business-level English communication skills.
• Willingness to travel between German offices.

Aufgaben

• Install and configure workstations, user management, drivers, applications, licenses for end users.
• Support and optimize GitLab CI/CD pipelines, monitor the render farm, and maintain Linux prototyping environment.
• Diagnose and resolve hardware, software, and network issues to ensure maximal productivity.
• Track and manage team assets including licenses and hardware for efficient allocation.
• Provide help desk support via chat, phone, remote access and in-person interactions.
• Create documentation for procedures and troubleshooting in Confluence/Jira.

Kenntnisse

Problem solving

Team collaboration

English communication

Windows expertise

Tools

Amazon Thinkbox Deadline

Docker

Linux command line

Jobbeschreibung

Hello

Do you love to work in a fast-paced environment and like to set the automotive world in motion? Join a great team to shape the future of mobility with internationally renowned brands!

Join icon incar as an IT Operations Specialist (f/m/x) in Berlin to help and support our 3D team. You will maintain our render farm, optimize our CI/CD pipelines, and resolve technical roadblocks so our creative and technical team members can focus on production.

What will you do?

Your KeyResponsibilities will be:

• Installation & Configuration Expertise:Set up and configure workstations,user management,drivers, applications, licensesfor end users.
• Production & Prototyping Pipelines:Support andoptimizeour GitLab CI/CD pipelines,monitortherenderfarm, and maintain our internal Linux prototyping environment.
• Troubleshooting Expertise:Diagnose and resolve hardware, software, and network issues to ensure minimal downtime and maximumproductivity.
• Inventory Management:Track and manage team assets (licenses, hardware, peripherals, etc.), ensuringaccuraterecords and efficient resource allocation.
• Help Desk Support:Providetimelyassistanceto users viachat,phone,remote accessor in-person interactions, delivering effective solutions to technical problems.
• Documentation:Generate documentation for common procedures and troubleshooting steps within our knowledge base (primarily Confluence/Jira).

Who are you?

You are a proactive problem-solver and a team player with the ambition to always find the best solutions for common success.
Here’s what we think you need to succeed in this role:

• 3+ yearsof profound work experience in the field
• Proactivity:Problem-solverwhoanticipatestechnical bottlenecks, takes initiative, and escalates complex issues effectively..
• Advanced Windows Knowledge:Ability to analyze logs, troubleshoot hardware compatibility, and perform network tasks (DNS refresh, VPN, domain joining, remote access setup).
• Computer Management Expertise:Confident in configuring BIOS settings, swapping hardware components, andoptimizinghigh-performance systems.
• Soft Skills:Excellentcommunicatorand reliableteamplayerwhoadaptseasilyto fast-changingrequirements.
• Language**:**Business-level communication skills inEnglish.
• Willingness to travelbetween our German offices (Berlin, Ingolstadt,MunichandWiesbaden) as needed.Office attendancein Berlinis atleast2-3 days per week.
• Enthusiasmto learn and develop professionally.
• Basic Linux Knowledge:Comfortable navigating Linux environments, managing directories, and installing software from the command line.

Nice to have, but not essential:

• Experiencewithinstalling andmaintainingAmazonThinkboxDeadline.
• ExperiencewithDocker.
• Experience withcoding smallhelper tools.
• Advanced toexpertLinuxskills.
• Fluent German language skills.

Who are we?

icon incar is the leading design company in the automotive UX space. Our team of more than 100 people specialize in product-focused solutions within the design and engineering departments of car and truck manufacturers. Our projects span from designing next-generation in-vehicle HMIs to creating show cars and defining entire immersive mobility experiences, integrating light, sound, haptics, and visual content inside and around the vehicle.

What’s in it for you?

We know thatour people are our greatest strength,and we are committed to continuously supporting their development - not only withskilltrainingsand an ongoingleadership development program.Mutual learning and collective success is our guiding principle. Being part oficonincarmeans joiningicongroup, which also gives insightful access and exchange with other ventures likebanbutsu. With so much diversity in the team and work we do, it’s nearly impossible not to learn something new every day - whatever your role.

• flexible working hours
• adaptive work from home protocol
• sabbatical plans
• work-life balance
• regular company events and parties
• Company Bike
• Urban Sports
• host of discounts and deals for shopping and services
• company pension scheme

With our centrally located offices in Berlin, Tokyo, Munich, Wiesbaden and Ingolstadt that come equipped with stocked kitchens and lounge areas, we hope you join us in our mission to designing a better future!