IT-Experte Backup & Storage (d/f/m)

Airbus; München; On-site; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Company pension schemes

Bike leasing

Corporate discounts

Flexible working hours

Mobile working

Sabbatical opportunities

On-site doctor

Job summary

Airbus Defence and Space GmbH in Germany is seeking an IT-Expert Backup & Storage (d/f/m) to manage the enterprise storage and backup environment, primarily on‑premises. You will lead maintenance, handle incidents, and coordinate with vendors to ensure high availability and performance.

Requirements include extensive NetApp ONTAP and Veeam expertise, ITIL experience, and strong collaboration with IT and architecture teams.

Qualifications

• Several years of experience in operation and troubleshooting storage and backup infrastructures.
• Excellent knowledge of relevant tooling and ITIL-based processes.
• Strong communication skills in a technical environment.
• German language proficiency and willingness to work in a multinational team.
• Willingness to participate in on-call duty and shift work.

Responsibilities

• Ensure stable, high‑performance operation of the backup and storage environment (NetApp ONTAP, Veeam) in an on‑premises setup.
• Plan and execute maintenance, firmware updates, patches and optimizations.
• Diagnose and resolve complex malfunctions in 1st/2nd level support; coordinate with vendors as needed.
• Improve incident, change and problem-management processes per ITIL; leverage Remedy, Jira and Confluence.
• Develop and maintain Ansible playbooks for automation and standardization of tasks.
• Collaborate with IT, architecture and specialist teams to implement requirements and lifecycle management.
• Create and maintain technical docs, operating manuals and SOPs for knowledge transfer.
• Participate in on‑call duties and shift work as required.

Job description

Job Description:

Airbus Defence and Space is looking for an

IT-Expert Backup & Storage(d/f/m)

Your location
Located about an hour’s drive north of Munich, Manching is an up-and-coming market town that offers a wide range of leisure and cultural activities. Here, you can enjoy the quality of life in the countryside while the pleasures of near‑by cities are still within easy reach.

Our Benefits for You

• Fair Compensation & Extras: Attractive remuneration and individual additional benefits, such as company pension schemes, mobility offers (e.g., bike leasing), or corporate discounts with partner companies in accordance with our current guidelines.
• Time for You (and Your Loved Ones): 30 days of annual leave based on our collective agreement (35-hour week); work‑life balance through flexible working hours (flextime), mobile working, part‑time options, job sharing, and sabbatical opportunities.
• Growth Made Easy: Excellent professional development opportunities and international, group‑wide career perspectives.
• Feel Good at Work: On‑site company doctor; comprehensive health programs (sports courses, preventive care, etc.), canteen and cafeteria, and local childcare facilities at selected locations.
• Diversity Connects: Work in a diverse environment with more than 140 nationalities, where exchange, mutual support, and inclusion are part of our DNA.

Your tasks and responsibilities

• Responsibility for the stable, high‑performance and highly available operation of the enterprise storage and backup environment based on NetApp ONTAP and Veeam in an on‑premises environment.
• Independent planning and execution of maintenance, firmware updates, patches and technical optimizations in productive operation.
• Analysis and resolution of complex malfunctions in 1st and 2nd level support, as well as coordination with manufacturers and external support teams in case of escalation.
• Further development and optimization of existing operational processes in incident, change and problem management according to ITIL standards using tools such as BMC Remedy, Jira and Confluence.
• Development and maintenance of Ansible playbooks for the automation and standardization of operational and maintenance tasks.
• Close collaboration with IT, architecture and specialist departments to implement technical requirements, as well as active participation in the lifecycle management of the systems.
• Creation and maintenance of technical documentation, operating manuals and SOPs to ensure sustainable knowledge transfer.
• Participation in on‑call duty and willingness to work shifts as part of operational activities.

Desired skills and qualifications

• Several years of experience in the operation and troubleshooting of complex storage and backup infrastructures.
• Excellent knowledge of NetApp ONTAP and Veeam Backup & Replication, ideally complemented by certifications such as NCDA, NCIE or VMCE.
• Experience with ITIL‑based operational processes and tools such as BMC Remedy, Jira and Confluence.
• Good knowledge of Ansible for automating administrative business processes.
• Independent, structured and responsible work style with a high service and solution orientation.
• Strong communication skills and enjoyment of collaborating with technical and professional contacts.
• Willingness to participate in on‑call duty and shift work.
• Excellent German and good English skills, both spoken and written.

Not a 100% match? No need to worry! Airbus supports your personal development with tailored development solutions.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company: Airbus Defence and Space GmbH

Employment Type: Permanent

Experience Level: Professional

Job Family: Digital

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Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.