IT & Digitalization Specialist (m/w/d) 1-3 Level Support

Midea Europe GmbH; Stuttgart; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading technology group in Stuttgart is seeking an IT & Digitalization Specialist to manage IT operations and support digital initiatives. Responsibilities include providing tech support across levels, maintaining EDP systems, and collaborating internationally. The ideal candidate has a degree in Computer Science and strong technical skills. The company offers a flexible hybrid work model and employee benefits.

Leistungen

Flexible working hours

Employee benefit programs

Opportunities for skills growth

Qualifikationen

• Solid skills in administering Windows, macOS, and Linux operating systems.
• Experience with network technologies and protocols.
• Excellent communication skills in English; Chinese and/or German is a plus.

Aufgaben

• Act as the main IT contact, coordinate local IT operations.
• Provide 1st, 2nd, and 3rd level support.
• Collaborate with international IT colleagues on upgrades and projects.

Kenntnisse

Problem-solving

Teamwork

Technical support

Digital transformation

Ausbildung

Degree in Computer Science or Information Technology

Tools

Microsoft 365

Python

SQL

Jobbeschreibung

IT & Digitalization Specialist (m/w/d) 1-3 Level Support

Permanent employee, Full-time – Stuttgart

Position Overview

We are looking for a dedicated and versatile IT & Digitalization Specialist to serve as the main IT contact for the Midea Europe Research Center (MERC), based in Stuttgart. In this key role, you will manage local IT operations across all support levels (1st, 2nd, 3rd), introduce and maintain EDP systems, support AI applications, and deliver software trainings. Working closely with international IT colleagues, you will play a vital role in driving digitalization initiatives, optimizing infrastructure, and ensuring smooth cross-border IT processes. If you’re service-oriented, tech-savvy, and enjoy working in both local and global contexts, we’d love to hear from you.

Your Responsibilities

• Act as the main IT contact, coordinate local IT operations and serve as liaison to the global IT team
• Provide 1st, 2nd, and 3rd level support for hardware, software, and network-related issues
• Introduce and maintain EDP systems, support AI applications, and deliver software trainings
• Set up, configure, and maintain workstations, mobile devices, and peripherals
• Manage user accounts and access rights (e.g., Active Directory, Microsoft 365)
• Document support cases, solutions, and IT procedures
• Collaborate with international IT colleagues on system upgrades, rollouts, and cross-border projects
• Advise on and implement improvements to local IT infrastructure
• Drive digitalization initiatives and contribute to infrastructure optimization
• Support and maintain software tools used in laboratory environments
• Apply programming and database skills to automate tasks and integrate lab systems
• Help ensure IT security and compliance standards are met

Your Profile

• Degree in Computer Science, Information Technology, or a related field (e.g., dual education)
• Solid skills in administering operating systems (Windows, macOS, Linux) for both clients and servers
• Experience with network technologies and protocols
• Familiar with IT tools and systems (e.g., Microsoft 365, ticketing systems, remote support tools)
• Programming experience (e.g., Python, Java) and basic database knowledge (e.g., SQL)
• Strong problem-solving skills and a hands‑on mentality
• Ability to take ownership of local IT operations and act as a reliable point of contact
• Comfortable working in international teams and across cultural boundaries
• Interest in driving digital transformation and improving IT infrastructure
• Excellent communication skills in English (both written and verbal); Chinese and/or German is a plus
• Help ensure IT security and compliance standards are met

What we offer

• An international working environment and agile teamwork
• Goal-oriented and collaborative organizational culture
• Flexible working hours with hybrid working system
• Opportunities to contribute to real projects and grow your skills
• A chance to be part of a forward-thinking and tech-driven company
• Employee benefit programs (e.g., lunch benefit, company doctor, pension plan)

If you would like to be part of the Midea success story, please apply via our online portal with your application documents (cover letter, CV, references, salary expectations, and earliest possible starting date).

MAKE YOURSELF AT HOME – With this slogan, Midea Group has been committed to enriching households and people's lives through innovative technologies and products for over 50 years. Through continuous development, Midea Group is now a global leading technology group in consumer electronics and air conditioning, robotics, industrial automation and logistics. Every day more than 190,000 employees from over 200 countries develop products and solutions for the world of tomorrow. Midea Europe GmbH is a subsidiary of the Midea Group. With products of the brands Toshiba, Midea, Comfee we offer surprising solutions for our customers in Europe. Rapid growth, daily challenges and opportunities motivate our employees to help shape the Midea success story.