IT Desktop Engineer (Manager)

SISL Global GMBH; Frankfurt; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A technology solutions provider in Frankfurt is seeking an experienced DaaS Project Lead to oversee the full implementation of Device-as-a-Service projects. The successful candidate will manage device lifecycles, vendor negotiations, and ensure compliance with security standards. This role offers a competitive salary, comprehensive health benefits, and professional development opportunities.

Leistungen

Competitive salary

Comprehensive health and wellness benefits

Opportunities for professional development

Collaborative and innovative work environment

Aufgaben

• Lead the end-to-end execution of the DaaS program.
• Own the full lifecycle of end-user devices.
• Manage DaaS procurement processes with OEMs.
• Drive commercial negotiations and vendor performance tracking.
• Present project updates to client stakeholders.
• Ensure service delivery aligns with SLAs and KPIs.
• Coordinate with internal IT for seamless onboarding.
• Track and manage project budget and forecast requirements.

Jobbeschreibung

SISL Global GMBH is a premier Managed Service Provider that consistently redefines technology solutions to empower Global System Integrators, Telecommunications providers, and Enterprise clients.

Overview

This role involves leading and delivering a full-scale Device-as-a-Service (DaaS) implementation project.

Key Responsibilities

• Lead the end-to-end execution of the DaaS program, including scoping, planning, implementation, and transition to operations.
• Own the full lifecycle of end-user devices — from procurement to deployment, management, and retirement.
• Manage and streamline DaaS procurement processes with OEMs (Dell, HP, Lenovo, etc.).
• Drive commercial negotiations, contract finalization, and vendor performance tracking.
• Build and maintain vendor catalogues aligned to organization/device standards.
• Act as the single point of contact for the client throughout the DaaS project lifecycle.
• Present project updates, timelines, and risk mitigation plans to client stakeholders.
• Ensure service delivery aligns with agreed SLAs, KPIs, and client expectations.
• Responsible for preparing Weekly / Monthly / Quarterly review dashboards.
• Coordinate with internal IT teams for imaging, provisioning, MDM/UEM (Intune, Tanium, JAMF) integration.
• Ensure zero-touch deployment and seamless end-user onboarding.
• Collaborate with cybersecurity teams to ensure endpoint security compliance.
• Track and manage project budget, forecast hardware requirements, and report ROI.
• Identify cost-saving opportunities through optimized procurement and asset lifecycle management.

Benefits

• Competitive salary
• Comprehensive health and wellness benefits
• Opportunities for professional development and career advancement
• A collaborative and innovative work environment

Contact

Interested candidates are encouraged to submit their applications to email id [e-mail] - Please include your resume and a cover letter detailing your relevant experience.