IT Application Manager (m/f/d)

Deutsche Lufthansa AG; Freising; Sur place; EUR 65 000 - 95 000; Plein temps

Résumé du poste

Deutsche Lufthansa AG seeks an experienced SAP Application Manager to join our Application Management Team at headquarters. You will operate, optimize, and further develop SAP applications, coordinate internal/external SAP providers, and support testing and integrations.

Proficiency in German and English, plus Jira/Confluence experience, is essential. A degree in (business) computer science or equivalent training with SAP/app mgmt exposure is required.

Qualifications

• Degree in (business) computer science or equivalent training/experience.
• Experience in application management or SAP support.
• Knowledge of APIs, interfaces and integration technologies; basic web/scripting knowledge desirable.
• Experience with Jira and Confluence for ticketing, documentation and knowledge management.
• Structured, goal-oriented, precise and independent work style; analytical and conceptual skills.
• Business-level German and English.

Responsabilités

• Operate, optimize and further develop SAP applications within the landscape, providing user-focused consulting.
• Fulfilling internal IT service management roles for incidents, changes, problems and supplier/SLA management processes.
• Coordinate internal and external IT and SAP providers independently.
• Plan, execute and coordinate tests; support acceptance testing.
• Support interfaces and integrations between SAP systems and other business applications.
• Create, maintain and update technical and application-related documentation.
• Collaborate on administrative and organizational tasks within the department.

Connaissances

Structured work style

Analytical thinking

Independent work

German & English language proficiency

Formation

Degree in (business) computer science

Outils

Jira

Confluence

Description du poste

We're looking for you to join our Application Management Team at our headquarters, working alongside colleagues in Munich, Frankfurt, and Switzerland. If you have experience, technical and methodological expertise, and a strong service-oriented mindset, we'd love to get to know you.

• Operation, optimization, and further development, as well as technical and subject-matter user consulting within our SAP application landscape
• Fulfilling internal IT service management roles for incident, change, problem, and supplier/service level management processes
• Independent management and coordination of internal and external IT and SAP providers
• Planning, execution, and coordination of tests, as well as support for acceptance testing
• Supporting and coordinating interfaces and integrations between SAP systems and other business applications
• Responsibility for creating, maintaining, and updating technical and application-related documentation
• Collaborating with the team on administrative and organizational tasks within the department

Ihr Profil:

• A college degree in (business) computer science or, alternatively, relevant training and professional experience demonstrating equivalent knowledge and skills for the role (e.g., training as an IT specialist in application development)
• Professional experience in application management or in supporting SAP applications
• Knowledge of APIs, interfaces, and integration technologies, as well as basic experience with web or scripting technologies, is desirable
• Experience using Jira and Confluence, particularly for ticket processing, documentation, and knowledge management
• A structured, goal-oriented, precise, and independent work style, as well as analytical and conceptual skills
• Business-level proficiency in German and English