IT Administration (m/f/d)

Hessisches Ministerium der Finanzen (FinanzenHessen); Wiesbaden; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A state financial ministry in Wiesbaden is seeking an IT Administration Clerk. The role involves managing IT infrastructure and providing user support. Candidates should have experience in IT administration and relevant vocational training. This permanent position offers attractive social benefits and a flexible working environment.

Leistungen

Company pension scheme

Annual bonus

Flexible working models

Professional onboarding

Free local transport

Health management

Qualifikationen

• 5 years of experience in IT administration or 3 years with a Bachelor's degree.
• Technical skills in network and infrastructure management.
• Strong service mentality and ability to handle pressure.

Aufgaben

• Manage hardware and infrastructure including devices and data storage.
• Implement IT security standards and provide user support.
• Assist with budget management and procurement of IT equipment.

Kenntnisse

TCP/IP

DNS

DHCP

PowerShell

Active Directory

IT security

Communication skills

Ausbildung

Completed vocational training in IT or Bachelor's degree in related field

Jobbeschreibung

Hessian Ministry of Finance

The Hessian Ministry of Finance shapes the financial and budgetary policy of the state of Hesse, ensures stable budget management and creates the framework conditions for efficient, digital and citizen‑oriented administration.

IT Administration Clerk (m/f/d)

In this varied and responsible position, you will take on a wide range of tasks in IT administration and make a significant contribution to the stability, security and efficiency of our IT infrastructure. From supporting our hardware and systems to implementing IT security standards and providing service‑oriented user support, your work will ensure smooth IT operations for our employees.

Your Tasks – Diversity With Responsibility

• Hardware & Infrastructure: Management of PCs, mobile and multifunctional devices as well as the in‑house NAS station and data storage (authorization management).
• Group policies: creation and customization of GPOs for users and computers.
• IT security: Implementation of BSI basic protection, ISO 27001, HSÜG – incl. review of password policies, access controls and reporting of security incidents.
• Telephony and media technology: Support for in‑house telephony (Hessen Voice), maintenance of conference systems, digital whiteboards and technical support for events (e.g. press conferences).
• Script programming: Automation of IT processes with PowerShell, VBS, CMD shell and VBA, for example.
• Process optimization: Creation of concepts and IT documentation (possibly in SharePoint/Confluence).
• User support & ticket management: first point of contact for our 470 employees for service‑oriented user support, second‑level support for solving complex IT problems, ticket processing (coordination with the Hessian Data Processing Centre and creation of information materials).
• Budget management and procurement: of IT equipment, communication tools and media technology – from the request for quotation to invoice processing.

What You Bring With You

• Completed relevant vocational training (e.g. in the fields of IT specialising in application development or system integration, technical system informatics, IT system administrators or IT system electronics) with 5 years of professional experience in IT administration / second‑level support or a completed bachelor’s degree or university of applied sciences degree (from the fields of computer science, industrial engineering, administrative informatics) with 3 years of professional experience in IT administration / second‑level support.
• Technical knowledge in several of the following areas:
  • Network & infrastructure: TCP/IP, DNS, DHCP and basics regarding firewall/VPN
  • Active Directory: user, computer and group management
  • Group policies at the user and group management levels
  • Script programming: PowerShell, VBS, CMD shell, VBA
  • Fundamentals of IT security (BSI basic protection, GDPR, HSÜG Ü2)
  • Telephony user administration
  • Media technology: maintenance and support of conference systems
• Flexibility, analytical thinking and independent working style.
• Strong service mentality and ability to work under pressure.
• Strong communication skills and good team player.
• An existing security clearance in accordance with HSÜG (Ü2) would also be desirable.

What We Offer You

• Permanent full‑time position according to pay group 11 of the collective agreement for the public service of the state of Hesse (TV‑H)
• Attractive social benefits: company pension scheme (VBL), annual bonus
• Individual personnel development through extensive training measures
• Modern working environment: central location in Wiesbaden, flexible working models and home‑office options taking into account service hours and health management (e.g. EGYM Wellpass)
• Professional onboarding: A buddy will accompany you in the first few months
• The Hessian state ticket for free travel on local public transport

Work‑life balance, diversity & equal opportunities

Part‑time employment is generally possible. We particularly welcome applications from women, people with severe disabilities and people with a migration background.

Interested? Here’s how it works:

• Letter of motivation
• Curriculum vitae
• Proof of successful completion of training or studies
• Employment references

Questions?

Ms. Jutta Thomas is available for a confidential initial contact: 0611/3213‑2454.

State of Hesse

Hessian Ministry of Finance
Friedrich‑Ebert‑Allee 8 – 65185 Wiesbaden