Investment Accountant (Service Delivery Manager)

Clearwater Analytics; Frankfurt; Vor Ort; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

Clearwater Analytics in Germany is expanding its DACH team, seeking a Service Delivery Manager to own end-to-end client relationships with insurers and asset managers, ensuring ongoing engagement.

You will advise on local regulatory and accounting topics (HGB, Solvency II) and help clients optimize investment operations, reporting, and performance while collaborating with internal teams.

Qualifikationen

• Bachelor's degree in accounting, finance or similar field, or relevant experience in Investment Management or Financial Services.
• Fluent in German and English, with strong communication skills.
• Experience working with regulatory reporting requirements (HGB, Solvency II) is preferred.

Aufgaben

• Own the end-to-end client relationship, serving as the primary contact for diverse client stakeholders.
• Collaborate with clients to build valuable relationships and ensure their success.
• Act as a subject matter expert on local regulatory and accounting topics – including HGB and Solvency II reporting.
• Manage client inquiries and deliver accurate daily trading balances, risk metrics, compliance reporting, and performance values.
• Identify opportunities to add value beyond day-to-day servicing.
• Coordinate projects across large and strategic clients and mentor Analysts.

Kenntnisse

German language fluency

English language fluency

Client relationship management

Regulatory reporting

Financial services knowledge

Mult-asset portfolio accounting

Ausbildung

Bachelor's degree in accounting or finance

Tools

Microsoft Office

Jobbeschreibung

Clearwater is experiencing exceptional growth across the DACH region, with a rapidly expanding client base. As we deepen our footprint in one of Europe’s most sophisticated investment markets, we continue to build out a dedicated local team - and this role sits right at the heart of that expansion.

This is a rare opportunity to join Clearwater at an inflection point: you will help shape how we serve DACH clients and establish yourself as a primary client relationship owner with some of the industry’s largest and most sophisticated insurers and asset managers.

Job Description

Service Delivery Managersare responsible for establishing, maintaining, and managing strong relationships with Clearwater’s clients, serving as the main point of contact and ensuring ongoing client engagement, from the daily user to decision maker level.

You are viewed by our clients as a trusted advisor, solving complex front to back investment management and asset owner software solutions. This includes supporting investment reporting, regulatory, and portfolio accounting challenges, acting as a strong internal advocate on their behalf. By maintaining knowledge of product enhancements and the changing investment accounting industry, they play a crucial role providing valuable insights to empower our clients to optimize their investment operations, ensuring client satisfaction and driving business growth.

The Clearwater Client Servicing Team is responsible for the on-going servicing of existing clients and seeks to improve clients’ day-to-day workflow by increasing their knowledge of the Clearwater platform and providing them with effective solutions to their risk and performance, accounting, and investment reporting requirements. We work as an extension of our clients’ teams, and we collaborate with them to ensure our product meets their current and future needs.

Responsibilities

• Own the end-to-end client relationship, serving as the primary point of contact for various client stakeholders
• Collaborate directly with clients to build and own valuable relationships and ensure their success
• Act as a subject matter expert on local regulatory and accounting topics – including HGB-compliant accounting and Solvency II reporting - advising clients on how Clearwater’s platform supports their specific regulatory requirements.
• Manage client inquiries & deliver accurate, daily trading balances, risk metrics, compliance reporting, and performance values
• Find opportunities to establish extra value to clients outside of day-to-day servicing
• Prioritize and coordinate projects across large and strategic clients
• Handle complex investment accounting, performance, risk, and compliance requests
• Provide client training on best practices around daily operational & trading support using Clearwater
• Advise on how to leverage Clearwater's flexible reporting in monthly/quarterly client statements
• Proactively seek ways to add value to your team & Clearwater
• Provides guidance and mentorship to Analysts in the team.

Required Skills:

• Working knowledge of financial services and investment accounting, preferably experience in HGB and German regulatory reporting requirements
• Working knowledge of structured products, derivatives, fixed-income securities, and multi-asset portfolio accounting
• Proven experience working with external clients
• Self-starter who proactively seeks out solutions and expertise.
• Ability to execute with precision in a fast-paced, dynamic environment while managing competing priorities across multiple client engagements
• Strong computer skills, including proficiency in Microsoft Office.
• Excellent attention to detail and strong documentation skills.
• Outstanding verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Exceptional problem-solving abilities.
• Fluency in German and English

Education and Experience:

• Bachelor's degree in accounting, finance or similar field, or relevant experience in Investment Management, Insurance, FinTech, Investment Accounting, Financial Services, or Investment Operations.