Internship - Portuguese International Tourism Management (Berlin-based)

Juvigo GmbH; Berlin; Vor Ort; EUR 6.000 - 7.000; Vollzeit

Benefits dieser Stelle

Flexible working hours

Full compensatory time off

Monthly allowance for home-office

Office in vibrant Berlin-Kreuzberg

Zusammenfassung

A leading tourism company in Berlin seeks an intern for customer communication management, requiring fluency in Portuguese and English. Responsibilities include managing bookings, handling partner relations, and contributing to digital marketing initiatives. You will work in a dynamic, international team and gain experience in a fast-growing environment. This internship is part of a university program and lasts at least 5 months, ideal for those seeking to grow with a vibrant organization.

Qualifikationen

• Mandatory internship must be part of university program, lasting at least 5 months.
• Must have good communication skills via phone, email, and WhatsApp.
• Interest in developing a career in a dynamic, intercultural environment.

Aufgaben

• Manage customer communication for bookings via phone, email, and WhatsApp.
• Identify and acquire new summer camp organizers.
• Handle contact with existing partners, including creating invoices.
• Create and maintain content on the platform.
• Analyze online marketing campaigns with professional tools.

Kenntnisse

Customer communication

Organizational skills

Fluency in Portuguese

Fluency in English

Attention to detail

Jobbeschreibung

What We Offer

• Active collaboration in a fast-growing company
• Work-life balance: flexible working hours, full compensatory time off for accumulated overtime and monthly allowance for home-office
• A lot of responsibility in an international team, right from the very beginning
• Office in the middle of vibrant Berlin-Kreuzberg
• Regular meetings with the international teams
• Competitive salary (Bachelor/Master 600€/month)

Your Tasks And Responsibilities

• Customer Communication Management: You work well-structured and goal-oriented in our customer service (in Portuguese), with customers who want to book a camp or have already booked via phone, e-mail or WhatsApp
• B2B Sales Management: You identify and acquire new Portuguese summer camp organizers, broaden our overall partner network and maintain our database. You also identify and acquire external sales partners.
• Account Management: You handle the contact with our existing partners (creating & updating programmes, creating invoices, adding new trips)
• Product Management: You create and maintain camp content on your platform as part of our content team (travel description, FAQ, illustrations)
• Digital Marketing Management: You work on our main online marketing channels (SEO, social media, newsletters) and analyse the campaigns with professional tracking tools

Your profile

• You like working with an ambitious team
• You are customer-oriented and communicate clearly and empathetically via phone, email, and WhatsApp
• You are well-organized and able to manage several processes at the same time (bookings, partner communication, content creation)
• You like writing and editing texts, with a strong sense for details and a perfect grammar
• You are fluent in Portuguese and English
• Knowledge of other languages (German, Dutch, Spanish, French, Italian) is a plus
• You are interested in developing your career in a dynamic, intercultural environment
• The internship is mandatory part of your university program and lasts at least 5 months
• Bonus: You attended a summer camp - as a participant or as a camp counselor

About Juvigo

Juvigo is Europe’s most comprehensive booking platform for holiday camps and youth trips and one of the fastest growing tourism companies in Europe. We are particularly characterised by our growing diversity and constant professionality. Our international team is located in Berlin Kreuzberg.

Language

Portuguese

Department

Juvigo

About Us

Juvigo is Europe’s most comprehensive booking platform for holiday camps and youth trips and one of the fastest growing tourism companies in Europe. We are particularly characterised by our growing diversity and constant professionality. Our international team is located in Berlin Kreuzberg.