Intern Customer Growth (f/m/d)

Oniq; Köln; Vor Ort; EUR 10.044 - 16.740; Vollzeit

Benefits dieser Stelle

Flexible hours

Remote work possibilities

30 days annual leave

Weekly yoga sessions

Team events/Offsites

Carbon-neutral company

Zusammenfassung

ONIQ in Köln is offering a six-month internship in our growing team, supporting global manufacturing customers as they deploy our AI-enabled software for production operations.

You will work with Sales, Customer Success and Product to onboard customers, prepare workshops, collect feedback, and help translate discussions into concrete actions. English and German fluency required; Cologne on-site one day per week.

Qualifikationen

• Pursuing a Bachelor’s or Master’s degree in Mechanical Engineering, Industrial Engineering and Management, Business Administration, or a related field.
• Genuine interest in manufacturing, lean production, or industrial technology.
• Exposure to production environments, customer-facing roles, or SaaS products is a plus.
• Available for a six-month internship.
• Hands-on, pragmatic working style in a fast-moving, agile environment.
• Clear communication with customers and ability to turn discussions into written follow-up actions.
• Excellent German and English language skills (C1+).
• Willingness to travel occasionally for meetings and events.
• Cologne on-site presence: one day per week minimum.

Aufgaben

• Support international top-tier manufacturing customers to adopt ONIQ software in real-world production environments.
• Assist in onboarding activities, workshops, and check-ins to maximise value from the software.
• Maintain strong customer relationships by tracking actions and following up on questions.
• Develop an understanding of production processes to identify measurable value for customers.
• Support customer-facing activities such as demos and industry events.
• Collect and structure customer feedback for the Product team.

Kenntnisse

German (C1+)

English (C1+)

Ausbildung

Bachelor's or Master’s in Mechanical/Industrial Eng or Business Admin

Jobbeschreibung

About ONIQ

ONIQ is building a new software category for the next generation of manufacturing operations. Our platform helps industrial companies understand what is happening across their production processes, uncover where efficiency is lost and act on the opportunities that matter most.
We bring together manufacturing expertise, advanced software and AI to help teams improve production at scale. The goal is to make production more efficient, more resilient and more sustainable, and to help teams make better decisions where they matter most.
We are a highly motivated team with a strong sense of ownership and passion for what we do. Our entrepreneurial mindset and commitment to innovation have enabled us to grow fast and help shape the future of manufacturing with cutting-edge software. At ONIQ, culture is just as important as product. We foster an environment rooted in authenticity, diversity, integrity, and mutual respect, where everyone is encouraged to bring their whole self to work.

What you will do

You will be supporting international top-tier manufacturing companies in improving their production operations. You will help bring the ONIQ software into real-world production environments and contribute to measurable improvements in efficiency and sustainability, while working closely with our Sales, Customer Success, and Product teams. You will:

• Support customers throughout their journey with ONIQ – from the initial software demo and pilot phase to implementation and roll-out
• Help prepare and coordinate onboarding materials, workshops, and check-ins, so that customers can get the most value out of the ONIQ software
• Contribute to strong customer relationships by tracking action items, following up on open questions, and supporting clear communication
• Develop an understanding of production processes and customer challenges, and use it to identify how ONIQ can create measurable value for the customer
• Support customer-facing activities such as demos, workshops, or industry events
• Support product development by collecting and structuring customer feedback for our Product team

What we expect from you

• You are currently pursuing a Bachelor’s or Master’s degree in Mechanical Engineering, Industrial Engineering and Management, Business Administration, or a related field
• You have a genuine interest in manufacturing, lean production, or industrial technology, and the motivation to help industrial companies work more efficiently and sustainably
• Ideally, you have gained initial exposure to production environments, customer-facing roles, or SaaS products through your studies, internships, or projects
• You are available for a six-month internship. Shorter internships may be possible depending on your availability and experience.
• Hands-on, pragmatic working style and the ability to make progress in a fast-moving, agile environment
• You communicate clearly and enjoy interacting with customers. With support from experienced colleagues, you are able to structure information and turn discussions into concrete follow-up actions.
• Excellent language skills in both German and English (C1 level or higher)
• Willingness to travel occasionally for customer meetings, workshops, or industry events, as needed
• We love the energy that comes from working together in person, so spending time at our Cologne office matters to us. One on-site day per week is the minimum, and more time together is always welcome whenever it works for you

What we offer

• A culture built on transparency, integrity and authenticity – we trust and respect each other and make decisions based on competence
• A team that genuinely cares about collaboration and work culture: we regularly reflect on our teamwork, invest work time into team spirit and consciously create balance in everyday work
• The opportunity to contribute to fighting climate change by helping industrial manufacturers to become more efficient and to reduce their CO₂ emissions, while we are mindful of our own environmental impact as a carbon-neutral company
• All the benefits that make work more pleasant: flexible hours, remote work possibilities, regular team events and offsites, 30 days of annual leave, prorated to the duration of your internship, weekly yoga sessions and more