Intern Customer Growth

Jobtailor; Köln; Vor Ort; EUR 13.392 - 20.088; Vollzeit

Zusammenfassung

Jobtailor is seeking a proactive intern in Köln to support international manufacturing clients by improving production operations with ONIQ software. You will assist in demonstrations, pilots, and onboarding materials, and help translate customer feedback into actionable product inputs.

You will collaborate with Sales, Customer Success, and Product teams, apply lean thinking, and develop a strong understanding of production processes and customer challenges in a fast-moving, agile environment.

Qualifikationen

• Bachelor’s or Master’s degree in Mechanical Engineering, Industrial Engineering and Management, Business Administration, or related field.
• Interest in manufacturing, lean production, or industrial tech.
• Available for a six-month internship.

Aufgaben

• Support international manufacturing clients in improving production operations.
• Assist with ONIQ software demos, pilots, implementation and roll-out.
• Help prepare onboarding materials, workshops, and check-ins for customers.

Kenntnisse

Production processes

Customer relationship management

Software implementation

Data structuring

Workshop coordination

Ausbildung

Bachelor’s or Master’s degree in Mechanical Engineering, Industrial Engineering and Management, Business Administration, or related field

Tools

ONIQ Software

Jobbeschreibung

• You will be supporting international top-tier manufacturing companies in improving their production operations
• You will help bring the ONIQ software into real-world production environments and contribute to measurable improvements in efficiency and sustainability, while working closely with our Sales, Customer Success, and Product teams
• Support customers throughout their journey with ONIQ – from the initial software demo and pilot phase to implementation and roll-out
• Help prepare and coordinate onboarding materials, workshops, and check-ins, so that customers can get the most value out of the ONIQ software
• Contribute to strong customer relationships by tracking action items, following up on open questions, and supporting clear communication
• Develop an understanding of production processes and customer challenges, and use it to identify how ONIQ can create measurable value for the customer
• Support customer‑facing activities such as demos, workshops, or industry events
• Support product development by collecting and structuring customer feedback for our Product team

Requirements

• You are currently pursuing a Bachelor’s or Master’s degree in Mechanical Engineering, Industrial Engineering and Management, Business Administration, or a related field
• You have a genuine interest in manufacturing, lean production, or industrial technology, and the motivation to help industrial companies work more efficiently and sustainably
• Ideally, you have gained initial exposure to production environments, customer‑facing roles, or SaaS products through your studies, internships, or projects
• You are available for a six-month internship. Shorter internships may be possible depending on your availability and experience
• Hands‑on, pragmatic working style and the ability to make progress in a fast‑moving, agile environment
• You communicate clearly and enjoy interacting with customers. With support from experienced colleagues, you are able to structure information and turn discussions into concrete follow‑up actions
• Excellent language skills in both German and English (C1 level or higher)
• Willingness to travel occasionally for customer meetings, workshops, or industry events, as needed

Core Competencies

Demonstrates a strong understanding of production processes and customer challenges, with the ability to support customer‑facing activities and contribute to product development. Proficient in both German and English, with a hands‑on approach to improving efficiency and sustainability in manufacturing environments.

Highest-signal resume keywords

• Bachelor's Or Master's Degree In Mechanical Engineering
• Lean Production
• Customer-Facing Roles
• SaaS Products
• Excellent Language Skills In German And English

ATS Optimization Keywords

Hard Skills

• Production Processes
• Customer Relationship Management
• Software Implementation
• Data Structuring
• Workshop Coordination

Soft Skills

• Clear Communication
• Pragmatic Working Style
• Customer Interaction
• Follow‑Up Action Structuring

Industry Keywords

• Manufacturing
• Industrial Technology
• Agile Environment
• Efficiency
• Sustainability

Tools & Technologies

• ONIQ Software