Implementation Consultant - Commercial

Talantir; Germany; Remote; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Work anywhere policy

Stock bonus

Private medical insurance

Life assurance

Wellness reimbursement

Strong team support

Top tech stack

Job summary

Veeva Systems in Germany seeks a Consultant to drive CRM and Events Management implementations on the Vault platform, delivering solutions for healthcare clients worldwide. You will shape business processes and ensure on-time, high-quality delivery.

You must be fluent in English with willingness to travel up to 20% and workflexibly in a Work Anywhere setup. This role offers exposure to a best-in-class tech stack and global project experience.

Qualifications

• 3+ years consulting experience in Life Sciences or adjacent industry.
• 3+ years SaaS implementation experience in roles like Configuration Specialist, Functional Analyst, Solution Architect, or Consultant.
• Experience managing customer-facing activities and stakeholder relationships.
• Strong presentation skills.
• Willing to travel around 20%.
• Fluent in English and one of French, German, Spanish, or Italian.

Responsibilities

• Implement Veeva Solutions in projects covering the assigned role such as configuration specialist or solution architect.
• Configure and customize Veeva CRM and Vault platforms to meet client needs.
• Lead client engagements, including workshops, UAT, and training sessions.
• Provide expert advisory to optimize and harmonize business processes.
• Collaborate with international teams on globally scalable solutions.
• Grow your expertise with platform certifications and keep up with best practices.
• Be an active team member on internal initiatives and projects.

Skills

Consulting experience

SaaS implementation

Stakeholder management

Presentation skills

Travel readiness

English fluency

Tools

Veeva CRM

Vault platform

Salesforce certification

Veeva certification

Job description

Team: Professional Services

Country: Germany

Remote Work Available: Yes

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The growth of Vault CRM is leading the way on future innovations around how life sciences engage customers, helping get lifesaving treatments to patients, faster. You will be making a true difference to people’s lives all around the world.

As a Consultant, you will play a pivotal role in the success of our commercial implementation projects in CRM and Events Management area. You'll work directly with top pharma organizations, leading business process due diligence and designing solutions that meet our customers' needs. Your expertise will be key to the on-time, high-quality delivery of our Veeva solutions built on the Vault platform, and you will have the opportunity to take on leading roles such as Project Manager, Solution Architect, Functional Analyst, or Configuration Specialist.

The ability to travel domestically and abroad is required (VISA not being handled by Veeva). The ideal candidate will be fluent in English and ideally one of the following languages: French, German, Italian, or Spanish. The role is ideally based in the area of a Veeva office (Barcelona, London, Paris, Frankfurt, Berlin), but other EU locations will be considered.

What You'll Do

• Implement Veeva Solutions: Participate in one or multiple Veeva product implementation or migration projects covering autonomously the assigned role (such as configuration specialist, functional analyst, solution architect, stream lead, project manager)
• Configure and Customize: Get hands-on with our Veeva CRM and Vault platforms, configuring and customizing solutions to meet our clients' specific needs
• Lead Client Engagements: Take ownership of client-facing activities, including leading workshops, user acceptance testing (UAT), and training sessions. You will guide clients through the implementation process, from initial design to final delivery
• Provide Expert Advisory: Act as a trusted advisor to clients, supporting the optimization and harmonization of their business processes. You will translate complex requirements into actionable and scalable solution designs
• Collaborate and Contribute: Work closely with international teams to deliver projects with a focus on global scalability. Your contributions will ensure our foundational solutions are robust and ready for future market rollouts
• Grow Your Expertise: We'll invest in your professional development. You will have the opportunity to earn certifications on our platform and stay at the forefront of industry best practices
• Be Part of the Team: Collaborate proactively on internal initiatives and projects

Requirements

• Demonstrated 3+ years of consulting experience, within Life Sciences or adjacent industry
• 3+ years of hands-on SaaS technology implementation projects, in the following roles or similar: Configuration Specialist, Functional Analyst, Solution Architect, Business or Technical Consultant
• Demonstrated ability to manage customer-facing activities and stakeholder relationships
• Strong presentation skills and experience are essential
• Able to travel approximately 20%
• Fluent in English (written and spoken) and one of the following languages: French, German, Spanish, or Italian

Nice to Have

• Experience working on projects with a global scope or with international teams
• Understanding of Medical, Key Account Management, or Events Management
• Salesforce.com certification and implementation experiences
• Veeva certification and implementation experiences
• Major events management platforms (e.g. Cvent, SpotMe, On25) implementation experiences
• Experience in multichannel marketing
• Additional European language

Perks & Benefits

• Work anywhere policy - You can utilise our office spaces or work remotely
• Stock bonus %
• Private medical insurance
• Life assurance
• Veeva 1% giving
• Wellness reimbursement
• The chance to work with a genuine market leader
• Incredible support from the wider team, and a best-in-class tech stack to help you be successful in your role

#RemoteGermany

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.