Hotel Operations Manager

COREcruitment; Frankfurt; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading hospitality recruitment firm is seeking a passionate Hotel Operations Manager in Frankfurt. This role involves empowering staff, ensuring smooth operations, and creating unforgettable guest experiences. The ideal candidate will have a degree in hospitality or business management and proven operational leadership experience in the hotel industry. Join a dynamic team in a trendy lifestyle hotel.

Qualifikationen

• Completed training in hospitality or gastronomy.
• Proven experience in an operational leadership role.
• Familiarity with hotel management systems.

Aufgaben

• Lead and empower your team with coaching and feedback.
• Ensure smooth operations through effective planning.
• Manage daily business operations actively.

Kenntnisse

Team leadership

Problem-solving

Communication

Creativity

Ausbildung

Degree in hospitality or business management

Tools

POS systems

PMS systems

Jobbeschreibung

Start: ASAP

Languages: German and English

We’re on the hunt for a passionate Hotel Operations Manager who loves taking charge, inspiring people, and shaping unforgettable guest experiences in a place where creativity meets comfort.

This is your chance to lead with personality, drive innovation, and truly make your mark in one of Frankfurt’s trendiest lifestyle hotels.

Responsibilities

• Lead your team as equals, empowering them through coaching and regular feedback while fostering a positive, dynamic team spirit.
• Keep operations running smoothly with effective duty and vacation planning, always ready to think “outside the box” and challenge existing routines.
• Take ownership of the daily business—actively support the team, lead briefings, and stay hands‑on in every aspect of hotel life.
• Embod our vibrant spirit and ensure our style and quality standards are brought to life every day.
• Partner with the Hotel Manager to recruit top talents and build a strong, motivated team.
• Oversee monthly closings, inventories, invoice controls, payroll prep, and F&B/SOE orders—keeping everything balanced and on track.
• Guarantee everything runs like clockwork by ensuring full compliance with HACCP, safety, and fire protection regulations.
• Turn every guest interaction into a memorable experience—handling feedback and challenges with creativity, empathy, and charm.

Qualifications

• Hold completed training in hospitality or gastronomy and/or a degree in hotel or business management.
• Have proven experience in an operational leadership role within the lifestyle hotel or catering world.
• Know your way around POS, PMS, and hotel management systems.
• Are a motivating, charismatic leader with an authentic, loyal, and hands‑on nature.
• Have warm and confident communication skills that inspire both your team and guests.
• Respond to every situation with confidence, positivity, and your signature charm.