Hotel Operations Coordinator - Frankfurt (m/f/d) New Germany

Numa Group; Frankfurt; Hybride; EUR 70 000 - 110 000; Plein temps

Résumé du poste

numa is a company in the travel space that values culture, collaboration and innovation. We are seeking a Training Manager for the Guest Experience Team who will welcome new joiners, introduce them to our product, and help build new processes with other departments to continually improve the experience and satisfaction of our guests.

This role offers an opportunity to grow with a fast, ambitious team that embraces diversity, ownership, and a hands-on approach to delivering outstanding guest

Responsabilités

• As the Training Manager of the Guest Experience Team, you will welcome new joiners, introduce them to our product, and help build new processes with other departments to constantly improve the experience and satisfaction of our guests.

Description du poste

We build high-performing teams by seeking candidates with the right skills who are also a great cultural add and bring passion to their work.

Make a difference at a company that matters

Working in the travel industry isn’t just putting together the perfect guest journey or making sure our design is captivating and engaging. It’s a chance to take a step into a new career, an opportunity to grow and transform a traditionally pen-and-paper industry and have an impact on what future generations consider a good trip. So put on a new hat, and try something out of your comfort zone with the help of our experienced team.It's not about compromising on what your career path might look like or putting your life on pause. It’s about grabbing an opportunity to grow and make a difference in the world around you.Join us as we bring some soul to travel.

Training & Development

Cultivate talent and skills in roles that grow with you

Belonging & Culture

Whatever your background, you're welcome at numa

Flex your brainpower with detail-oriented and innovative problem solving

Find your job

Let’s ask our team

What I love most about numa is the close collaboration across our highly motivated & diverse teams, which allows us to grow constantly not only as a company but also individually.
As a Training Manager of the Guest Experience Team, it's very exciting to introduce new joiners to our amazing product and to build new processes together with other departments, in order to constantly improve the experience & satisfaction of our guests.

Annika Seufer, Guest Experience Training Manager

I thrive at Numa because of the culture. It’s fast, ambitious, and built around trust and ownership. We have a very smart, passionate team that thinks like operators and executes like a sports team-focused, accountable, and always pushing to improve.

Sven Küstermann, Director of Real Estate Development

As a part of Numa, I’ve had the privilege of witnessing firsthand the company’s genuine efforts to create an inclusive environment where every individual’s unique background and perspective are celebrated. Our commitment to embracing diversity not only promotes a sense of belonging but also enriches the overall work culture, sparking innovation and creativity. I'm proud to be a part of an organisation that walks the talk.

Valentina Marini, Regional Operations Manager Italy