Hollister Co. - Store Manager/ Filialleitung (m/w/d), Limbecker Platz

AFH Germany GmbH; Essen; On-site; EUR 42,300 - 51,700; Full time

Benefits offered by this job

Quarterly Stores Sales Bonus Program

Christmas bonus

Paid time off

Merchandise discount

Paid Volunteer Day

Mental health counseling

Training and development opportunities

Job summary

AFH Germany GmbH in Essen is looking for a Store Manager to lead the store operations. You will be responsible for staffing, training, and maintaining high customer service standards while ensuring that company policies are upheld.

Ideal candidates will have over 2 years of store management experience, excellent communication skills, and fluency in English and German (CEFR B2). The position includes a competitive salary and various benefits such as bonuses, paid time off, and a supportive work environment.

Qualifications

• 2+ years of store management or relevant supervisory experience.
• Proven ability to drive business results in a fast-paced retail environment.
• Self-motivated with the ability to take initiative.

Responsibilities

• Oversee all salesfloor and stockroom operations.
• Recruit, hire, and train staff.
• Conduct staffing and payroll management.

Skills

Store management experience

Customer service

Leadership skills

Communication skills

Problem-solving skills

Attention to detail

Initiative

CEFR B2 English and German

Job description

Job Description

The Store Manager is the leader of their location, responsible for staffing, training, developing, and retaining both part‑time and full‑time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization, and upholding company standards and policies. Their focus is on store experience by ensuring a high level of customer engagement and adherence to brand presentation standards.

What You’ll Do

• Oversee all salesfloor and stockroom operations, ensuring excellent customer service and seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, driving sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non‑management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets and oversee store maintenance.
• Perform opening and closing routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and exemplify Company Culture and Values.

What It Takes

• 2+ years of store management experience, or relevant supervisory experience in a customer‑facing role.
• Proven ability to drive business results in a fast‑paced retail environment.
• Excellent communication, leadership, and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking and problem‑solving skills.
• High attention to detail, thoroughness, and accuracy while multi‑tasking.
• Self‑motivated with ability to take initiative.
• Maintain a strong customer focus and knowledge of current fashion trends.
• CEFR B2 fluency in English and German, required.

What You’ll Get

• Quarterly Stores Sales Bonus Program.
• Christmas bonus.
• Indefinite Contract*.
• Paid time off which can increase with position and seniority.
• Merchandise discount.
• Comp days and floating holiday.
• Paid Volunteer Day per year, allowing you to give back to your community.
• Associate Assistance Program access to free mental and behavioral health counseling.
• Headspace, a leading science‑based mental health solution app.
• Carrot, a benefit designed to support your parenthood journey.
• Proxalto, annual contribution to a private pension insurance.
• Training and development opportunities for career advancement, promoting from within.
• A Global Team of People Who'll Celebrate you for Being YOU* (pending completion of six months probationary period).

Compensation

Starting rate €47,000.00 annually (recruiting pay range €47,000.00 – €47,000.00). The starting rate and range may be modified in the future.

Equal Opportunity Statement

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.