Assistant Manager m/w/d - Rhein Center, Hollister

AFH Germany GmbH; Weil; On-site; EUR 36,000 - 44,000; Full time

Benefits offered by this job

Competitive incentive program

Paid time off

Merchandise discount

Paid Volunteer Day

Mental health support

Job summary

AFH Germany GmbH in Weil is seeking an Assistant Manager to drive sales and ensure excellent customer service. You will oversee daily store operations, train staff, and maintain visual displays, contributing to the growth of future leaders within our organization.

This position offers a starting salary of €40,000 annually, along with benefits like paid time off, merchandise discounts, and opportunities for career advancement.

Qualifications

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role.
• CEFR B2 Fluency in English & German required.
• Possess strong communication and interpersonal skills.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service.
• Train and develop the non-management staff.

Skills

Customer focus

Fashion knowledge

Strong communication

Team building

Detail-oriented

Education

Bachelor's Degree or supervisory experience

Job description

Job Description

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations including opening and closing routines and drive efficiency in all store processes. Assistant managers use their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

What It Takes

• Bachelor's Degree OR one year of supervisory experience in a customer‑facing role.
• CEFR B2 Fluency in English & German, required.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

What You’ll Get

• Competitive incentive program including Quarterly Store Sales Bonus Program and Christmas bonus.
• Indefinite contract* (pending completion of six months probationary period).
• Paid time off which can increase with position and seniority.
• Merchandise discount.
• Comp days and floating holiday.
• Paid Volunteer Day per year, allowing you to give back to your community.
• Associate Assistance Program: free mental and behavioral health counseling.
• Headspace, a leading science‑based mental health solution app.
• Carrot, a benefit designed to support your parenthood journey.
• Proxalto, annual contribution to a private pension insurance.
• Training and Development Opportunities for Career Advancement.
• Global team of people who celebrate you for being yourself.

Compensation

The starting rate for this position is €40,000.00 annually (i.e., the recruiting pay range for this position is €40,000.00 - €40,000.00 annually). The starting rate and range may be modified in the future.

Additional Information

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Equal Opportunity Employer

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER. Join us as we team up around the globe and grow to a $5+ billion family of brands—powered by purpose and the belief that we are all leaders.