Head of Technical Fleet Operations - DACH

Roadsurfer; Hamburg; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Team events

Growth plan

Inhouse Academy

Camper budget

Job summary

roadsurfer is seeking a Market Fleet Manager – DACH in Germany to lead Regional Fleet Managers across five DACH regions, ensuring vehicle availability and cost efficiency. You will oversee workshops, spare parts flow, and performance across 4,000+ vehicles at 40+ stations, driving improvements and long-term strategy.

You will report to the Business Director - DACH and collaborate with Regional Operations Managers, managing budgets, KPIs, and teams while traveling across the market as needed.

Qualifications

• Degree or apprenticeship in mechanical engineering or automotive tech.
• 8+ years in fleet management or workshop leadership.
• 5+ years of direct people management experience.
• Fluency in German and English.
• Strong budgeting and analytical skills.

Responsibilities

• Own maintenance, repair, and fleet transfer budgets.
• Define repair strategies per vehicle.
• Coordinate workshop capacity, scheduling, and parts flow.
• Build and optimize workshop network to reduce turnaround times.
• Lead fleet teams at stations and drive performance.
• Track KPIs such as repair cost, time, and detection accuracy.

Skills

Fleet management

Budgeting

People management

Analytical skills

SAP/Oracle

German & English

Education

Mechanical Engineering or Automotive Technology

Tools

SAP

Oracle

Job description

• TEAM SPIRIT & TEAM EVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as joint sports sessions, pizza & beer evenings, etc.
• PERSONAL DEVELOPMENT: We support your personal and professional development through an individual Growth Plan and our Inhouse Academy
• CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself

Why roadsurfer?

We look for a Market Fleet Manager for the region DACH!

As Market Fleet Manager – DACH you are a key member of the DACH Operations Leadership Team, reporting directly to the Business Director - DACH and working closely with the Regional Operations Managers.

You’ll lead all Regional Fleet Managers across 5 DACH Regions, with indirect oversight of Fleet Managers, Technicians, Damage Detection Experts, and Spare Parts Experts for over 4000 vehicles at over 40 Stations.

Your mission: drive fleet availability, repair turn-around, cost efficiency, and quality across the market — keeping our fleet running smoothly and our operations performing at their best.

The role - your passion

• Own the Maintenance, Repair, and Fleet Transfer budget and ensure cost-efficient, high-quality repairs across the market such as Repair Strategy, Workshop Network, Spare Parts Inventory
• Define repair strategies per vehicle based on damage reports and operational priorities.
• Maintain strong vehicle availability by coordinating workshop capacity, scheduling, and spare parts flow.
• Build and optimize the internal and external workshop network to improve turnaround times and cost efficiency.
• Lead and develop fleet teams at the station (fleet managers, technicians, damage detection experts) ensuring consistent performance and technical capability, damage detection rates and spare parts inventory.
• Track key KPIs such as repair cost, time, and damage detection accuracy and spearheading strategic initiatives to drive continuous improvement.

What You Need To Surf The Wave With Us

• Degree or Apprenticeship in Mechanical Engineering, Automotive Technology, or similar technical field.
• 8+ years of experience in fleet management, maintenance/repair, or workshop management.
• 5+ years of direct people management experience, preferably in a technical and operational environment
• Strong analytical and budgeting skills with a focus on efficiency and quality.
• Confident leader with excellent communication and stakeholder management skills.
• Comfortable working in a fast-paced, multi-site environment; travel to internal stations and external vendors within the market required.
• Proficient in maintenance or fleet management systems (e.g., SAP, Oracle).
• Working proficiency in both German and English

ABOUT #ROADSURFER

We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!