Head of Technical Fleet Operations - DACH

Roadsurfer; Deutschland; Remote; EUR 110,000 - 140,000; Full time

Benefits offered by this job

Team events

Growth plan / Inhouse Academy

Camper budget

Job summary

roadsurfer is seeking a Market Fleet Manager for the DACH region. You will lead Regional Fleet Managers across five DACH regions, oversee fleets of 4000+ vehicles, and work with multi-site operations to optimize maintenance, repair turnaround, cost efficiency and quality across the market.

The role requires a degree or apprenticeship in mechanical engineering or related field, 8+ years in fleet management, and 5+ years of people leadership.

Qualifications

• 8+ years of experience in fleet management, maintenance/repair, or workshop management.
• 5+ years of direct people management experience, preferably in a technical and operational environment

Responsibilities

• Own the Maintenance, Repair, and Fleet Transfer budget and ensure cost-efficient, high-quality repairs across the market.
• Define repair strategies per vehicle based on damage reports and operational priorities.
• Maintain strong vehicle availability by coordinating workshop capacity, scheduling, and spare parts flow.
• Build and optimize the internal and external workshop network to improve turnaround times and cost efficiency.
• Lead and develop fleet teams at the station (fleet managers, technicians, damage detection experts) ensuring consistent performance and technical capability, damage detection rates and spare parts inventory.
• Track key KPIs such as repair cost, time, and damage detection accuracy and spearheading strategic initiatives to drive continuous improvement.

Job description

Why roadsurfer?

• TEAM SPIRIT & TEAM EVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as joint sports sessions, pizza & beer evenings, etc.

• PERSONAL DEVELOPMENT: We support your personal and professional development through an individual Growth Plan and our Inhouse Academy

• CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself

We look for a Market Fleet Manager for the region DACH!

As Market Fleet Manager - DACH you are a key member of the DACH Operations Leadership Team, reporting directly to the Business Director - DACH and working closely with the Regional Operations Managers.
You'll lead all Regional Fleet Managers across 5 DACH Regions, with indirect oversight of Fleet Managers, Technicians, Damage Detection Experts, and Spare Parts Experts for over 4000 vehicles at over 40 Stations.
Your mission: drive fleet availability, repair turn-around, cost efficiency, and quality across the market - keeping our fleet running smoothly and our operations performing at their best.

The role - your passion

• Own the Maintenance, Repair, and Fleet Transfer budget and ensure cost-efficient, high-quality repairs across the market such as Repair Strategy, Workshop Network, Spare Parts Inventory

• Define repair strategies per vehicle based on damage reports and operational priorities.

• Maintain strong vehicle availability by coordinating workshop capacity, scheduling, and spare parts flow.

• Build and optimize the internal and external workshop network to improve turnaround times and cost efficiency.

• Lead and develop fleet teams at the station (fleet managers, technicians, damage detection experts) ensuring consistent performance and technical capability, damage detection rates and spare parts inventory.

• Track key KPIs such as repair cost, time, and damage detection accuracy and spearheading strategic initiatives to drive continuous improvement.

What You Need To Surf The Wave With Us

• Degree or Apprenticeship in Mechanical Engineering, Automotive Technology, or similar technical field.

• 8+ years of experience in fleet management, maintenance/repair, or workshop management.

• 5+ years of direct people management experience, preferably in a technical and operational environment

• Strong analytical and budgeting skills with a focus on efficiency and quality.

• Confident leader with excellent communication and stakeholder management skills.

• Comfortable working in a fast-paced, multi-site environment; travel to internal stations and external vendors within the market required.

• Proficient in maintenance or fleet management systems (e.g., SAP, Oracle).

• Working proficiency in both German and English

ABOUT #ROADSURFER

We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales - a platform where you can discover and book unique camping spots. But that's only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!