Head of Quality

L.E.A.SE. S.A.; Konz; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading industrial company is seeking a Head of Quality to develop and implement quality strategies aligned with business objectives. You will manage the Quality Management System, ensuring ISO compliance and driving operational excellence. The ideal candidate has a relevant technical degree, proven experience in quality management, and strong skills in quality methodologies. Excellent proficiency in French and English is required, while knowledge of German is a plus. The position offers a permanent contract and a chance to impact customer satisfaction positively.

Qualifikationen

• Proven experience in quality management within an industrial environment.
• In-depth knowledge of ISO 9001 standards and audit procedures.
• Very good command of French and English; knowledge of German is advantageous.

Aufgaben

• Define and execute quality strategy aligned with business objectives.
• Manage Quality Management System, including ISO certification.
• Enhance customer satisfaction through proactive claim management.

Kenntnisse

Customer focus

Results-driven mindset

Quality methods proficiency

Analytical skills

Ausbildung

Relevant technical degree

Tools

ISO 9001 standards

PDCA

FMEA

8D

5-Why

Jobbeschreibung

Head of Quality

Reference : Head / Qual / 494

Function

As part of the management team, you are responsible for developing and implementing the company’s quality strategy in line with overall business objectives.

You ensure the effectiveness and continuous improvement of the quality management system, strengthen customer satisfaction, and drive operational excellence across all departments.

Responsibilities

• Defining and executing the quality strategy derived from the company’s business objectives.
• Managing and maintaining the Quality Management System, including ISO certification and process improvement initiatives.
• Enhancing customer satisfaction through proactive claim management and regular surveys.
• Planning, implementing, and monitoring measures to improve product and process quality, including defining and tracking relevant KPIs.
• Analyzing problems and implementing sustainable corrective and preventive actions.
• Managing supplier quality — conducting audits, monitoring performance, and ensuring compliance with quality requirements.
• Preparing and presenting clear quality reports for management and key stakeholders.
• Controlling and reducing quality-related costs through data‑driven initiatives and continuous improvement.

Profile

• Education & experience : Relevant technical degree with proven experience in quality management within an industrial or technical environment.
• Strong customer focus and results‑driven mindset.
• Proficiency in quality methods and tools (PDCA, FMEA, 8D, 5‑Why).
• In‑depth knowledge of ISO 9001 standards and audit procedures.
• Solid technical understanding and familiarity with IT systems, cost control, and risk assessment.
• Analytical, structured, and organized working style.
• Excellent communication, decision‑making, and assertiveness skills.
• Experience in change management and continuous improvement.
• Languages : Very good command of French and English; knowledge of German is a strong advantage.

Additional Information

• Start date : As soon as possible
• Contract : Permanent (CDI)
• Work location : Clervaux area, Luxembourg