Head of operations improvement

JD.COM; Oberhausen; Vor Ort; EUR 100.000 - 125.000; Vollzeit

Zusammenfassung

A global e-commerce company is seeking a candidate in Oberhausen to enhance operational efficiency and ensure compliance in financial practices. Responsibilities include analyzing workflows, managing receivables, and developing talent pathways. Successful candidates will help to improve business competitiveness through project management and strategic collaborations.

Aufgaben

• Analyze operational workflows and propose improvement strategies.
• Align financial and tax policies to design intelligent solutions.
• Establish accounts receivable early-warning mechanisms.
• Define operational talent standards and design training programs.
• Coordinate execution of key customer service projects.

Jobbeschreibung

Responsibilities

• Process Optimization: Analyze existing operational workflows to identify bottlenecks and propose improvement strategies. Facilitate cross-departmental collaboration to enhance operational efficiency by 20%-30%.
• Financial & Tax Compliance: Align financial and tax policies with business requirements to design intelligent financial solutions. Optimize customer procurement processes to reduce compliance risks and improve settlement efficiency.
• Receivables Management: Establish accounts receivable early-warning mechanisms and strategies for challenging collections. Monitor TOP overdue accounts to ensure project fund security and stable cash flow.
• Talent Development: Define operational talent standards, design training programs, and create promotion pathways. Enhance team expertise to support the development of core business competitiveness.
• Project Management: Coordinate the execution of key customer service projects, aligning internal and external resources. Design service workflows and monitor outcomes to ensure sales targets are met.