Group Product Manager, Customer Subscription & Loyalty

Bolt; Berlin; On-site; EUR 90,000 - 130,000; Full time

Job summary

A leading tech company in Europe and Africa seeks a Group Product Manager for Customer Subscription & Loyalty. This role involves leading the Bolt Plus programme, managing P&L, and driving innovative customer engagement strategies across markets. The ideal candidate will have extensive product management experience and strong analytical skills to thrive in a dynamic environment.

Qualifications

• 10+ years in product management, with 3+ years in a senior role.
• Experience building 0-to-1 products and managing growth/loyalty products.

Responsibilities

• Define and drive the strategy for Bolt’s subscription and loyalty programmes.
• Manage P&L and growth initiatives.
• Create and implement short- and long-term roadmaps.

Skills

Analytical Skills

Communication

Business Acumen

Education

Degree in a quantitative field

Job description

Group Product Manager, Customer Subscription & Loyalty

Join to apply for the Group Product Manager, Customer Subscription & Loyalty role at Bolt.

We are seeking an exceptional Group Product Manager to lead our Customer Subscription & Loyalty group. You will be responsible for our new Bolt Plus programme, scaling it further, and innovating ways to engage customers across all our markets and verticals.

About Us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. We value an inclusive environment and aim to create cities for people, not cars.

About The Role

Lead the vision, strategy, and execution for Bolt's customer subscription and loyalty programmes, including Bolt Plus. Manage end-to-end ownership from business case to global launch, with P&L responsibilities and a focus on growth. Develop and execute roadmaps aligned with company goals and communicate progress to stakeholders.

Your daily responsibilities:

• Define and drive the strategy for Bolt’s subscription and loyalty programmes across various verticals.
• Own the entire lifecycle from business case to scaling across markets.
• Manage P&L and growth initiatives.
• Create and implement short- and long-term roadmaps aligned with company objectives.
• Communicate strategy and updates effectively to teams and leadership.
• Contribute to growth strategies across all verticals.

What we expect:

• 10+ years in product management, with 3+ years in a senior role delivering strategic outcomes.
• Experience building 0-to-1 products and managing growth/loyalty products with proven business results.
• Strong analytical skills and business acumen, capable of operating under uncertainty.
• Experience with P&L ownership and relevant business processes is a plus.
• Excellent communication skills and ability to build cross-functional partnerships.
• Degree in a quantitative field; proficient in English.

Additional Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Product Management and Marketing
• Industry: Software Development