Go Live Engineer

Nerdio, Inc.; Germany; On-site; EUR 76,000 - 102,000; Full time

Benefits offered by this job

Stock Options

Health and Welfare Plans

Unlimited PTO (birthday off)

Job summary

Nerdio, Inc. in the United Kingdom is seeking a skilled Go Live Engineer to lead deployments of Azure Virtual Desktop for our EMEA customers.

You will work closely with partners and internal teams to deploy, troubleshoot, and demo solutions while maintaining clear communication across regions. The role requires hands-on experience with AVD, Intune, FSLogix, and Active Directory, plus a proven ability to deliver under tight deadlines.

Qualifications

• Requires prior AVD deployments.
• Experience with Intune, FSLogix and Active Directory.
• Excellent troubleshooting skills.
• Fast-paced mentality and ability to make quick decisions.
• Experience conducting technical product demos.

Responsibilities

• Support sales with highly technical Microsoft partners and MSPs.
• Assist partner deployments and first account implementations.
• Help fellow engineers with trouble tickets and problem solving.
• Collaborate to maintain, design, and enhance tools and processes.
• Contribute to the knowledge base and documentation.
• Contribute to product enhancements and new features.
• Create meaningful metrics for go-lives, partner implementation and MRR goals.

Skills

Prior AVD deployments

Intune, FSLogix, and AD

Troubleshooting

Fast-paced, high-urgency

Technical demos for customers

Cross-functional collaboration

Education

AZ-104: Microsoft Azure Administrator

AZ-140: Configuring and Operating Microsoft Azure Virtual Desktop

Bachelors degree in CS/Engineering or related

Tools

Azure Portal

PowerShell/CLI

Job description

About Nerdio

Nerdio adds value on top of the powerful capabilities in Azure Virtual Desktop, Windows 365, and Microsoft Intune by delivering hundreds of features that simplify management, ensure efficient operations, and lower Azure compute and storage costs by up to 80% via automation.

About Nerdio

Nerdio adds value on top of the powerful capabilities in Azure Virtual Desktop, Windows 365, and Microsoft Intune by delivering hundreds of features that simplify management, ensure efficient operations, and lower Azure compute and storage costs by up to 80% via automation.

Leveraging Nerdio, partners can manage customers’ cloud environments through streamlined, multi-tenant, workflow-powered technology that allows them to create and grow cloud-based recurring revenues. Enterprise IT professionals can deliver and maintain a wide range of virtual Windows endpoints across hybrid workforces with ease and fine-tune end-user computing (EUC) approaches for maximum effectiveness using powerful monitoring and analytics capabilities.

We are a fast-moving, nimble company looking for individuals who are collaborative, empathetic, driven and who love to move at the speed of light. If you want to be part of the AVD transformation that Microsoft and Nerdio are leading, then we want to speak with you.

About The Role

Our technical team is looking for a highly skilled Go Live Engineer with strong technical and communication skills. The successful candidate will be a highly skilled Cloud Engineer with a proven track record of experience working with AVD conducting deployments, troubleshooting and technical demos. The position will support the EMEA area.

What You'll Do

You’ll dive right in and be an instrumental member of our technical team and will be exposed to the Nerdio platform and our internal and external partners.

Specifically, You Will Be Responsible For Performing The Following

• Work closely with our Partner Sales Managers (PSM's) to support sales with highly technical Microsoft Channel Partners and MSP's (Managed Service Providers)
• Help Nerdio partners with their first several account implementations
• Assist fellow Nerdio Support Engineers with trouble tickets and problem solving
• Collaborate with technical team members to maintain, design, and enhance current tools and processes
• Contribute to technical knowledge base and documentation
• Contribute to the creative process of product enhancements and new features
• Collaboration towards creating meaningful metrics towards go lives, partner implementation and MRR goals.

Qualifications

• Prior AVD deployments
• Experience with Intune, FSLogix and Active Directory (AAD, Azure AD DS, AD DS)
• Excellent troubleshooting skills
• Fast-paced mentality and able to make decisions quickly
• Works with a sense of high urgency
• Comfortable with and able to work and deliver excellent results within short cycle times
• Comfortable working with highly technical customers
• Tolerates with a high degree of uncertainty and change
• Experience conducting technical product demos

Required Experience

• Experience with virtualization technologies, preferably Azure Virtual Desktop
• Microsoft networking and applications (i.e., Active Directory, Exchange, SQL, Terminal Services)
• Firewalls, VPNs, and TCP/IP networking
• Shared storage systems (i.e., SAN, NAS)
• Project management and planning experience
• High degree of empathy and creativity with end users/partners
• Competent understanding of networking layers and resources

Education and Technical Background

• Completed a degree in computer science, engineering or a related discipline
• AZ-104 certification - Microsoft Azure Administrator - preferred
• AZ-140 certification - Configuring and Operating Microsoft Azure Virtual Desktop – preferred

Benefits And Incentives

• Competitive Base + Incentive Plan
• Stock Options
• Health and Welfare Plans*
• Life and Disability Plans*
• Retirement Plan*
• Unlimited Flexible Paid Time Off......including your birthday off!
• Collaborative Team Culture
• Benefits for international employees, outside the US, vary by country.

Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The Pay Range For This Role Is

85,000 - 115,000 USD per year(United Kingdom)