GM AI Services

Checkatrade; Deutschland; On-site; EUR 142,000 - 213,000; Full time

Benefits offered by this job

Annual bonus

Employee share programme

Health and wellbeing support

Gym membership

Smart Tech Scheme

Cycle Scheme

Birthday/Special day leave

Buy/Sell holidays

Charity leave

Job summary

Checkatrade is seeking a General Manager, AI Services to own a new revenue stream from the ground up. You’ll report to the CEO and lead a cross‑functional team to define the AI Services strategy, own the P&L and drive profitability by turning AI capabilities into real value for homeowners and tradespeople.

You’ll partner with the COO/CTO, shape the product roadmap, recruit top talent, and ensure compliance and ethical deployment of AI across marketing, sales and operations.

Qualifications

• Track record of building and scaling a new product line or business unit within consumer tech or a marketplace.
• Experience commercialising B2B software, AI or data products—from concept through to revenue.
• Strong commercial acumen with understanding of how AI translates into customer value.
• Outstanding communication skills—able to inspire at Board level and with cross-functional teams.

Responsibilities

• Defining and owning the AI Services strategy and roadmap, with a clear path to revenue and profitability, and owning the P&L end-to-end — pricing, unit economics, the lot.
• Identifying and prioritising AI-driven revenue opportunities across consumer and trade audiences, and building the business cases for the CEO and Board.
• Partnering closely with our COO and CTO to shape and deliver the AI product roadmap, building products that solve genuine problems for homeowners and tradespeople alike.
• Staying on top of where AI is heading — LLMs, agentic systems, computer vision — and translating that into what's useful for customers, managing any third-party AI partners.
• Recruiting and leading a cross-functional team across product, engineering, data science and commercial, building a culture of innovation and pace.
• Representing AI Services on the OpCo and working closely with Marketing, Sales and Operations to embed AI into how we already work — while keeping a close eye on regulatory and ethical deployment.

Skills

P&L ownership

B2B software monetisation

Commercial acumen

Communication

Job description

As our next General Manager, AI Services, you'll build one of Checkatrade's most strategically significant new revenue streams from the ground up. Reporting directly to our CEO and sitting on the Senior Leadership Team, you'll own the full P&L and shape how AI genuinely helps tradespeople and homeowners get more from Checkatrade. This is a builder's role - someone who thrives in ambiguity, moves fast, and can turn AI capability into real commercial value.

Forget long lists, here's what you'll actually spend your time on:

• Defining and owning the AI Services strategy and roadmap, with a clear path to revenue and profitability, and owning the P&L end-to-end — pricing, unit economics, the lot.
• Identifying and prioritising AI-driven revenue opportunities across consumer and trade audiences, and building the business cases that bring them to life for the CEO and Board.
• Partnering closely with our COO and CTO to shape and deliver the AI product roadmap, building products that solve genuine problems for homeowners and tradespeople alike.
• Staying on top of where AI is heading — LLMs, agentic systems, computer vision — and translating that into what's genuinely useful for our customers, managing any third-party AI partners along the way.
• Recruiting and leading a cross-functional team across product, engineering, data science and commercial, and building a culture of innovation and pace that attracts great people.
• Representing AI Services on the OpCo and working closely with Marketing, Sales and Operations to embed AI into how we already work — while keeping a close eye on the regulatory and ethical side of deploying AI products.

It's not about ticking every box. It's about turning up curious, ready to crack on. You'll do well here if you bring:

• A track record of building and scaling a new product line or business unit within consumer tech or a marketplace.
• Experience commercialising B2B software, AI or data products — from concept through to revenue.
• Strong commercial acumen, ideally with P&L ownership, and a genuine understanding of how AI technologies translate into real customer value.
• Outstanding communication skills — able to inspire a room at Board level just as easily as on the ground with your team.

We believe great work deserves great rewards. Here's just a taste:

• Competitive salary + annual bonus
• Employee Share Programme
• Health, well-being and learning support
• Gym membership, Smart Tech Scheme and Cycle Scheme
• Birthday/Special day leave
• Buy & sell holiday scheme
• 1 week's paid charity leave and much more!

How we'll get to know each other:

• Screening call with Laura Scott, Senior Talent Lead
• 1st stage interview with Mathieu Proust, Chief Operating Officer
• Panel interview with Jambu Palaniappan (CEO), Mathieu Proust (COO), Ashley Bartley (CPO) and Gorden Pretorius (CTO)
• Final conversation with Jambu Palaniappan, CEO

Need sponsorship to work in the UK? We can support Skilled Worker visa applications for this role.

About us

We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.

We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.