Global Senior Expert Digital Transformation and Operations (m/f/d)

OLYMPUS EUROPA SE & CO. KG; Hamburg; Hybrid; EUR 80.000 - 100.000; Vollzeit

Zusammenfassung

A global medical technology company in Hamburg seeks a Global Senior Expert in Digital Transformation and Operations. The role involves driving cross-functional initiatives, aligning business processes with IT systems, and leveraging data insights for continuous improvement. Ideal candidates will have extensive experience in business transformation within MedTech industries, strong analytical skills, and be proficient in analytics platforms. Flexible working hours and remote options are provided.

Leistungen

Flexible working hours

30 days of holidays

Employee Assistance Program

Subsidized public transport

Inhouse company gym

Qualifikationen

• Minimum 5 years of experience in business transformation initiatives.
• Experience in SAP/Salesforce project management.
• Proven track record using Agile methodologies.

Aufgaben

• Lead strategy execution for Sales and Service functions.
• Translate business concepts into IT systems.
• Drive continuous improvement through data-driven insights.

Kenntnisse

Cross-functional business transformation

Project management

Analytical skills

Interpersonal skills

Collaboration

Ausbildung

Bachelor’s degree in business, Marketing or Analytics

Master’s degree

PMP certification or equivalent

Tools

Power BI

Salesforce

Tableau

Jobbeschreibung

Global Senior Expert Digital Transformation and Operations (m/f/d)

Olympus Europa SE & Co. KG (OEKG) Endoscopic Solutions

Your Responsibilities

• Launch strategy and execution supported through leadership of the Enterprise Data & Systems Readiness Program across sales and service functions, ensuring alignment with ERP (SAP) and CRM (Salesforce) systems.
• Business concepts and processes translated into core IT systems in close coordination with IT and global/regional stakeholders.
• Aligning existing business process to new SaaS model for Sales, Marketing & Service domains.
• KPIs established and continuous improvement driven through data-driven insights and structured post-launch performance reviews.
• Sales intelligence and reporting enhanced through the design and delivery of standardized dashboards tracking performance, pipeline health, customer adoption, and subscription metrics.
• Actionable insights generated in collaboration with commercial and analytics teams to inform sales strategies and customer success initiatives.
• Stakeholder alignment and launch support ensured by aligning departmental goals with enterprise strategies and regional operating plans under the Ecosystem Launch Office.
• Leading the effort of new Rev Models to support the commercialization strategy of these software product offerings.
• Scalable tools, SOPs, and training materials developed to standardize launch and intelligence processes across the organization.
• Cross-functional integration strengthened across legal, finance, marketing, IT, and commercial leadership to support cohesive execution.
• Project management and governance reinforced through oversight of timelines, deliverables, and resources tied to the Enterprise Data & Systems Readiness initiative, with ongoing updates provided to senior leadership.
• Governance structures and communication plans implemented to drive accountability and organizational engagement.
• Budget and resource management executed through planning, forecasting, and executive reporting on financial performance and resource allocation.

Your qualification

• Bachelor’s degree in business, Marketing or Analytics, preferred. Master’s degree a plus.
• Minimum 5 years of experience in global/regional cross functional business transformation Initiatives in Sales & Service, SAP/salesforce (project) experience, commercial operations, business intelligence, or launch project management, preferably in MedTech or life sciences.
• Experience in product, project, and launch management, commercial activities, and business transformation.
• Proven track record of managing cross-functional initiatives using Agile Methodologies.
• Strong problem solving and analytical skillset with a high level of business acumen.
• Outstanding interpersonal and presentation skills, including experience interfacing with executive leadership and key external customers.
• Strong collaboration skills in dealing with multiple competing priorities, domains, and levels of leadership.
• Ability to navigate and influence within complex, matrixed organizations in a global environment.
• Proficiency in analytics platforms (e.g., Power BI, Tableau, Salesforce), financial modelling, and performance tracking tools.
• PMP certification or equivalent project management credentials.
• Familiarity with subscription models, customer lifecycle tracking, and post-market performance analytics.
• Excellent verbal and written communication skills, with fluency in English required.
• Willingness and ability to travel domestically and internationally up to 20%.

Your benefits

• Flexible working hours, remote work possible (up to 60%)
• 30 days of holidays per year
• Modern office and an inspiring working environment
• Employee restaurant with live cooking and healthy food (subsidized)
• Public transport ticket (100 % subsidized) or free parking space
• Company sport groups and an inhouse company gym
• Employee Assistance Program to support your health, mental and emotional well-being
• A comprehensive company pension scheme
• Company medical officer and vaccination offers
• Childcare through our ‘Buttje&Deern’ partner
• Bike leasing

About Olympus

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world. For more information, visit www.olympus-europa.com and follow our LinkedIn account: linkedin.com/company/OlympusMedEMEA.

Further information

Your future inclusive workplace awaits. We value the diversity of individuals, perspectives, and lifestyles, and prioritize inclusion and mutual respect. We are committed to fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply.