Global Lead, Commercial Process Transformation

WSA EMEA; Erlangen; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leader in hearing aid solutions seeks a Global Lead Commercial Process Transformation in Erlangen, Germany. In this role, you will drive efforts to harmonise commercial processes across regions, standardising workflows related to pricing, order management, and data governance. The ideal candidate will possess strong project management skills, experience in stakeholder engagement, and a related university degree. Join a diverse team committed to improving lives through innovative hearing solutions.

Qualifikationen

• Experience with process standardisation.
• Proven capability in driving stakeholder engagement across teams.
• Familiarity with project management methodologies.
• University degree or relevant advanced degree.

Aufgaben

• Lead the global program to harmonise business processes.
• Standardise commercial workflows across all regions.
• Oversee program execution and manage resources.

Kenntnisse

Process standardisation

Stakeholder engagement

Project management

Agile methodologies

Communication skills

Financial acumen

Ausbildung

University degree in Engineering, Supply Chain, Medical Devices, Finance, or MBA

Tools

PMP certification

PRINCE2 certification

SAFe certification

Jobbeschreibung

Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

As a Global Lead Commercial Process Transformation, you will drive a strategic, enterprise-wide initiative to harmonise commercial business processes across all regions. This role focuses on standardising critical end-to-end workflows—spanning pricing, order management, and data management—while ensuring every solution aligns with corporate strategy, boosts operational efficiency, and supports ongoing digital-transformation efforts. It’s a high-impact position for someone who excels at bringing structure, clarity, and scalability to complex commercial environments.

What you will do

• Lead the global program to harmonise commercial business processes, ensuring alignment with corporate strategy and cross-regional operational needs
• Define and standardise end-to-end commercial workflows—including pricing, order management, and data governance—driving consistency, efficiency, and scalability across all regions
• Partner with cross-functional and cross-regional stakeholders to shape operating models, align on requirements, and lead structured change-management efforts that secure adoption
• Oversee end-to-end program execution by managing scope, budget, risks, dependencies, and governance, while ensuring transparent reporting to senior leadership and steering committees
• Build and guide high-performing, cross-functional teams; coordinate resources; and collaborate with external partners to ensure successful implementation and sustainable long-term impact.

What you bring

Experience

• Experience with process standardisation
• Driving stakeholder engagement and leading change-management efforts across diverse functional and international teams
• Applying strong project-management expertise across Agile, Waterfall, and hybrid methodologies; PMP, PRINCE2, or SAFe certifications are considered an advantage
• University degree in Engineering, Supply Chain, Medical Devices, Finance, or an MBA.

Personal competencies

• Strong business and financial acumen, with the ability to assess budgets, ROI, and overall commercial impact
• Exceptional stakeholder-management and influencing skills, working confidently with executive and regional leaders
• Clear, effective communicator with sharp problem-solving abilities and sound decision-making
• Entrepreneurial mindset with high ownership, persistence, creative thinking, and a strong drive to deliver results.

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.