Global Field Operations Project Manager

Miele Australia Pty; Gütersloh; Vor Ort; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

Miele seeks a Global Field Operations Project Manager based in Europe (excluding Germany), with hybrid work options across Gütersloh, Sofia, Mollem, Madrid, Salzburg. You will lead strategic field operations projects that support Miele's global service strategy and harmonize processes across markets.

You will partner with local service organizations, manage stakeholders, translate global priorities into practical actions, and drive improvements with measurable impact across multiple countries

Qualifikationen

• Proven international project leadership experience.
• Excellent communication and influencing skills.
• Ability to engage stakeholders across countries and functions.
• Positive mindset, energy, and execution drive.
• Analytical thinking to translate challenges into practical solutions.
• Experience in service operations, field service, or business transformation is a plus.

Aufgaben

• Lead strategic field operations projects across markets to support global service strategy.
• Align regions and translate global priorities into actionable execution.
• Harmonize processes, tools and ways of working for consistency and efficiency across markets.
• Provide transparent project updates, risks, and priorities to stakeholders.

Kenntnisse

Stakeholder management

Project management

Communication

Analytical thinking

Change management

Cross-cultural collaboration

Tools

Genesys Cloud

IFS

Next3

Next4

Jobbeschreibung

## Global Field Operations Project ManagerApplyremote type: Hybridlocations: Gütersloh: Sofia: Mollem: Madrid: Salzburgtime type: Full timeposted on: Posted Todayjob requisition id: R3781The role will be based in Europe (excluding Germany) to broaden the talent pool and enable recruitment based on the strongest available candidate while aligning compensation with local market conditions.**Your Responsibilities*** In close collaboration with markets and global functions, you lead strategic field operations projects that directly support Miele's global service strategy* As a key partner for local service organizations, you drive alignment across regions and help translate global priorities into practical execution* Your expertise contributes to the harmonization of processes, tools and ways of working across markets, creating greater consistency and operational efficiency* Through strong stakeholder management, you bring together different perspectives, build commitment and keep projects moving towards successful delivery* Based on performance insights and business needs, you identify improvement opportunities and turn them into initiatives with measurable business impact* Working across multiple countries and functions, you provide transparency on project progress, risks and priorities while ensuring sustainable implementation* Represent the voice of the markets in global initiatives and help shape scalable solutions that balance local business needs with global standards**What We Are Looking For*** You have proven experience managing complex international projects and know how to successfully engage stakeholders across different countries and functions* Excellent communication skills enable you to build trust, influence decisions and become the go-to partner for the markets on your projects* A positive mindset, high level of energy and strong drive for execution help you deliver results in a dynamic international environment* Analytical thinking allows you to understand business challenges, identify improvement opportunities and translate them into practical solutions* Experience in service operations, field service, operational excellence or business transformation will help you succeed quickly in this role* Comfortable working across cultures and organizational levels, you enjoy building strong relationships and creating alignment around shared objectives* Proven experience with **Genesys Cloud, Next3, Next4 and IFS** is an advantage; experience with comparable enterprise platforms and the ability to quickly learn new systems are equally valued### Why work here?For more than 125 years, Miele has been a family-owned, family-run company. Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us. Besides following our objective of becoming “forever better” which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele. Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations.### About UsWhat does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.