German Support Agent | Relocation to Lisbon + BenefitsPackage

Cross Border Talents; Hannover; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A customer service company is seeking German-speaking Customer Support Specialists to join their team in Lisbon. The role involves assisting customers via various channels and resolving issues promptly. Candidates must have native German skills and be willing to relocate to Lisbon. The position offers comprehensive relocation assistance and a competitive salary with performance bonuses.

Leistungen

Comprehensive relocation and accommodation assistance

Competitive salary, plus 2 extra payments per year

Performance bonus

Fixed bonus and meal, transport allowances

Health insurance coverage

Paid training

Qualifikationen

• Native-level German language skills required.
• B2 level English for internal communication.
• EU citizenship or valid Portuguese work permit needed.
• Willingness to relocate to Lisbon as soon as possible.

Aufgaben

• Assist German-speaking customers via phone, email, or chat.
• Resolve issues promptly and effectively, providing high-quality support.
• Maintain accurate records of customer cases and solutions.
• Work collaboratively with colleagues to maintain customer satisfaction.

Kenntnisse

German language skills (native-level)

B2 level English

Jobbeschreibung

German-Speaking Customer Support Role in Lisbon – Start Your Career with Webhelp

Looking to make a fresh start in an exciting new city? We are hiring German-speaking Customer Support Specialists to join our Lisbon team. This is an excellent opportunity for those who want to develop their career in customer service while enjoying life in Portugal’s sunny capital.

As a Customer Support Specialist, you’ll be at the heart of customer interactions, ensuring each issue is handled with care and professionalism.

Key Responsibilities

• Assist German-speaking customers via phone, email, or chat
• Resolve issues promptly and effectively, providing high-quality support
• Maintain accurate records of customer cases and solutions
• Work collaboratively with colleagues to maintain customer satisfaction

Desired Qualifications

• Native-level German language skills
• B2 level English for internal communication
• EU citizenship or valid Portuguese work permit
• Willing to relocate to Lisbon as soon as possible

Perks and Benefits

• Comprehensive relocation and accommodation assistance
• Competitive salary, plus 2 extra payments per year
• Performance bonus to reward your hard work
• Fixed bonus and meal, transport allowances
• Health insurance coverage
• Paid training to ensure success in your role

Take the first step towards an exciting career in Lisbon by applying now!