German-Speaking Support Advisor Lisbon, Portugal

Cross Border Talents; Bayern; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading global digital solutions provider is seeking a German Speaking Customer Support representative to join their team in Lisbon, Portugal. This role involves delivering top-notch customer service and guiding users through platform features. The ideal candidate will have native-level German and B2 English. The position offers relocation support, comprehensive training, and various bonuses, making it a great opportunity for those looking to grow in an international environment.

Leistungen

Attractive base salary

Fixed monthly language bonus

Performance bonus

Daily meal allowance

Health insurance from day one

Comprehensive paid training

Monthly transportation bonus

Relocation support (€2,500 gross)

Qualifikationen

• Relocation to Portugal and immediate availability to start.
• Previous customer service experience is a plus, but not essential.

Aufgaben

• Deliver outstanding customer service through email, chat, and phone.
• Guide users through platform features and resolve inquiries efficiently.
• Provide clear information and empathetic support to ensure user satisfaction.
• Work closely with team members to meet and exceed service standards.
• Manage user data accurately and professionally in internal systems.

Kenntnisse

Native-level or C2 German

B2 English

Jobbeschreibung

German Speaking Customer Support – Lisbon, Portugal

Step into an international career with a global leader in digital solutions and professional services. You’ll be part of a diverse and talented team supporting one of the world’s most influential online platforms — a place that inspires, informs, and connects billions of people through content every day.

Why Lisbon?

Lisbon is not just a city — it’s a lifestyle. From its colorful streets and seaside charm to its fast-growing tech scene, Lisbon combines tradition and innovation in a way few places can. It’s the perfect setting for professionals looking for new experiences, sunny weather, and a vibrant community from all around the world.

Your Role

• Deliver outstanding customer service through email, chat, and phone.
• Guide users through platform features and resolve inquiries efficiently.
• Provide clear information and empathetic support to ensure user satisfaction.
• Work closely with team members to meet and exceed service standards.
• Manage user data accurately and professionally in internal systems.

Requirements

• Native-level or C2 German and B2 English.
• EU citizenship or valid Portuguese residence card.
• Relocation to Portugal and immediate availability to start.
• Previous customer service experience is a plus, but not essential — full training is included.

What’s in It for You?

• Attractive base salary + fixed monthly language bonus.
• Performance bonus for achieving targets.
• Daily meal allowance via prepaid meal card.
• Health insurance from day one.
• Comprehensive paid training.
• Monthly transportation bonus.
• Relocation support (€2,500 gross) paid with your first salary.

Take the first step toward an exciting international career!
Embrace this opportunity to grow, learn, and live in one of Europe’s most beautiful capitals. Apply now and make Lisbon your new home!