German-Speaking Roles in Sofia, Bulgaria Customer Support & Content Review

Cross Border Talents; Gelsenkirchen; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An international recruitment agency in Gelsenkirchen is seeking German-speaking professionals for roles in customer support, travel assistance, and content review. Successful candidates will receive full training and support in a dynamic, multilingual environment. Competitive salary of 3,200 to 4,000 BGN gross plus bonuses and various employee benefits are offered.

Leistungen

Health & dental care

Life insurance

Multisport card

Internet/transport allowance (50 BGN net)

Paid training and career growth

Qualifikationen

• Experience in customer service, travel, or online moderation is an advantage.
• Comfortable working in an international, fast-paced environment.

Aufgaben

• Support customers by phone and email. Handle product inquiries.
• Help travelers with bookings and account questions.
• Review digital content and ads to ensure compliance.

Kenntnisse

Fluent in German (C1)

Good English (B1/B2)

Attention to detail

Empathy in communication

Jobbeschreibung

About the Roles

We're looking for motivated German-speaking professionals to join international teams based in Sofia, Bulgaria. There are several open positions across Customer Support, Travel Assistance, and Content Review for top global clients.

Youll handle customer interactions via phone, email, and chat or review online content to ensure compliance and safety. Each position includes full training and support from experienced team leaders.

Available Roles

• Customer Support
  Support customers by phone and email. Handle product inquiries and provide after-sales assistance.
• Travel Services Support
  Help travelers with bookings, itinerary changes, and account questions in a dynamic B2B environment.
• Content Review Specialist
  Review digital content and ads to ensure compliance with policies. Stay up to date with current cultural and political contexts.

Your Profile

• Fluent in German (C1) and good English (B1/B2)
• Experience in customer service, travel, or online moderation is an advantage
• Strong attention to detail and empathy in communication
• Comfortable working in an international, fast-paced environment

What's Offered

• Salary range: 3,200 4,000 BGN gross + performance bonuses (up to 300 BGN)
• Health & dental care, life insurance, Multisport card, and internet/transport allowance (50 BGN net)
• Bonus for life events (marriage, graduation, etc.)
• Paid training and career growth in multilingual teams

Relocation & Support

• Reimbursement of travel expenses up to 490 BGN after 6 months
• Advance salary available upon arrival (optional)
• Temporary hotel stay organized before your arrival in Sofia