German-Speaking Customer Support Specialist

Cross Border Talents; Köln; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Competitive monthly salary

Flexible remote work

Relocation package

Real career development opportunities

Dynamic work environment

Job summary

An international team is seeking a German-speaking Customer Support Specialist to assist customers remotely from beautiful Greece. Responsibilities include providing support via phone, chat, and email, troubleshooting issues, and improving customer experience. The ideal candidate is fluent in German and English, possesses strong communication and problem-solving skills, and is eager to learn. This position offers a competitive salary, flexible remote work, and a relocation package, ensuring a seamless transition to working in Greece.

Qualifications

• German speaker with C2 level proficiency.
• Fluent in English at B2 level or higher.
• No prior experience required.
• Must either reside in Greece or be willing to relocate.
• Must reside in Greece or be willing to relocate (remote work only from Greece).

Responsibilities

• Support German-speaking customers via phone, chat, and email.
• Troubleshoot technical and service issues.
• Keep accurate records and help improve customer experience.
• Collaborate with a young, dynamic, multicultural team.

Skills

German at C2 level

English at B2 or above

Strong communication skills

Problem-solving skills

Positive attitude

Curiosity

Eagerness to learn

Job description

Tired of grey skies and chilly mornings?
Trade in the cold for sunshine and sea breezes! Join our international team as a German-speaking Customer Support Specialist and enjoy the perfect balance: grow your career remotely from beautiful Greece while living the Mediterranean lifestyle think stunning beaches, vibrant culture, and delicious cuisine.

What You’ll Do

• Support German-speaking customers via phone, chat, and email with empathy and professionalism
• Troubleshoot technical and service issues (full training provided!)
• Keep accurate records and help improve the customer experience
• Collaborate with a young, dynamic, and multicultural team

What We’re Looking For

• German at C2 level and English at B2 or above
• Strong communication and problem-solving skills
• Positive attitude, curiosity, and eagerness to learn
• No prior experience required we will train you!
• Must reside in Greece or be willing to relocate (remote work only from Greece)

What You’ll Get

• Competitive monthly salary
• Flexible remote work from anywhere in Greece
• Relocation package including:
  • Free one-way flight to Athens
  • Two weeks of paid hotel accommodation upon arrival
  • Support from our real estate agency to help you find your new home after the hotel stay
    please note that rent will be at your own expense
• Real career development opportunities
• A young, multicultural, and dynamic work environment with colleagues from all over the world

Escape the cold and start your Mediterranean adventure!
Imagine weekdays spent helping customers and weekends island hopping, enjoying fresh seafood, and watching sunsets over the Acropolis.

More than a job its a lifestyle.

Apply now and start your sunny Greek chapter.